University of California, Davis
Setting Expectations & Assessing Performance Issues
University of California, Davis

Setting Expectations & Assessing Performance Issues

This course is part of Coaching Skills for Managers Specialization

Taught in English

Some content may not be translated

Kris Plachy

Instructor: Kris Plachy

22,355 already enrolled

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Course

Gain insight into a topic and learn the fundamentals

4.7

(599 reviews)

|

96%

17 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(599 reviews)

|

96%

17 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Coaching Skills for Managers Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 4 modules in this course

This module provides an overview of the entire course and then moves into talking about performance expectations. We'll discuss the three primary constructs of performance: process, people, and practice, learn what elements make effective mission and vision statements, and begin talking about creating effective performance expectations for your team members. You will also learn how to define clear expectations for team members and compare expectations and standards.

What's included

12 videos5 readings1 quiz2 discussion prompts

We now have a fundamental understanding of drivers and expectations for organizations, teams, and individuals. It's now time to turn to the subject of accountability. We'll begin by discussing key performance indicators or KPIs, how to align KPIs with individual goals and commitments, and end by defining what is meant by accountability along with some strategies to employ when having accountability conversations with employees.

What's included

7 videos4 readings1 quiz2 discussion prompts

In this module you will learn how to detect and resolve performance gaps for members of your teams. You'll learn about a process called "Coaching Algebra," and explore some effective strategies for coaching both skill set and mindset performance gaps.

What's included

6 videos1 reading1 quiz1 peer review

In the final module of this course, you are going to complete your first specialization milestone by defining your own coaching philosophy. This will allow you to reflect on everything you've learned in these first 2 courses and determine, for yourself, your approach to coaching your employees.

What's included

4 videos1 peer review

Instructor

Instructor ratings
4.9 (110 ratings)
Kris Plachy
University of California, Davis
6 Courses96,168 learners

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Recommended if you're interested in Leadership and Management

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