About this Course
4.1
834 ratings
155 reviews
Specialization

Course 4 of 10 in the

100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 6 hours to complete

Suggested: 4-8 hours of videos, readings, and quizzes...
Available languages

English

Subtitles: English, Vietnamese, Arabic

What you will learn

  • Check

    Apply proven techniques for effective conference calls and webinars

  • Check

    Decipher the communications styles of executive managers

  • Check

    Identify and solve common obstacles to effective communication

  • Check

    Understand the benefits of effective communication in the workplace

Skills you will gain

Communication By TypeActive ListeningCommunicationCommunications Management
Specialization

Course 4 of 10 in the

100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 6 hours to complete

Suggested: 4-8 hours of videos, readings, and quizzes...
Available languages

English

Subtitles: English, Vietnamese, Arabic

Syllabus - What you will learn from this course

Week
1
Hours to complete
2 hours to complete

Communicating With Peers

...
Reading
5 videos (Total 32 min), 8 readings, 1 quiz
Video5 videos
1.1 Communicating With Peers Part 14m
1.2 Communicating With Peers Part 27m
1.3 Book Chat: Working Effectively with Virtual Teams9m
1.4 Tips for Effective Virtual Meetings8m
Reading8 readings
About this Course10m
Please Take this Survey10m
Lecture Slides10m
Required Readings10m
Module 1 Lecture Slides10m
Module 1 Required Readings10m
Resources for Working with and Managing a Virtual Team10m
Slides for Lecture 1.410m
Quiz1 practice exercise
Review10m
Week
2
Hours to complete
1 hour to complete

Communicating With Your Manager

...
Reading
4 videos (Total 27 min), 2 readings, 1 quiz
Video4 videos
2.2 Interview with Starbucks HQ Manager6m
2.3 Delivering Bad News4m
2.4 Communicating Change Effectively10m
Reading2 readings
Module 2 Lecture Slides10m
Module 2 Required Readings10m
Quiz1 practice exercise
Review10m
Week
3
Hours to complete
1 hour to complete

Communicating With Executives

...
Reading
3 videos (Total 26 min), 2 readings, 1 quiz
Video3 videos
3.2 Deciphering the Communication Styles of Managers12m
3.3 Persuading Executive Managers8m
Reading2 readings
Module 3 Required Readings10m
Module 3 Lecture Slides10m
Quiz1 practice exercise
Review10m
Week
4
Hours to complete
1 hour to complete

Communicating With Your Direct Reports

...
Reading
3 videos (Total 24 min), 4 readings, 1 quiz
Video3 videos
4.2 Giving Feedback to Your Employees11m
4.3 Book Chat: "Listen Up"7m
Reading4 readings
Module 4 Lecture Slides10m
Module 4 Required Readings10m
Course Wrap-Up10m
End of Course Survey10m
Quiz1 practice exercise
Review10m
4.1
155 ReviewsChevron Right
Career direction

25%

started a new career after completing these courses
Career Benefit

19%

got a tangible career benefit from this course

Top Reviews

By NAApr 12th 2016

This course is really helpful. I would recommend it to my friend to learn how they can improve their communication skills at workplace and can be a good employee and a great manager.

By MMFeb 1st 2016

The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"

Instructor

Avatar

Patricia Bravo, MBA, SPHR

Instructor, University of California, Irvine Extension

About University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

About the Career Success Specialization

This series of courses will help you build, develop and hone the essential skills needed to improve your employability and advancement in today’s dynamic workforce. The courses in this Specialization may be taken in any order. Each course can also be taken independently. The Specialization concludes with a Capstone project that will give you the opportunity to integrate and apply the skills you have gained throughout the courses to your individual and organizational needs....
Career Success

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.