About this Course
4.6
52 ratings
12 reviews
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict. Upon completing this course, you will be able to: 1. Create a well organized and complete case study 2. Analyze key organizational issues with an integrated action plan for conflict resolution 3. Identify appropriate communication skills needed for conflict resolution skills 4. Present a portfolio that incorporates concepts learned throughout the Specialization 5. Reflect on what you've learned throughout the Specialization...
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100% online courses

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Calendar

Flexible deadlines

Reset deadlines in accordance to your schedule.
Clock

Approx. 5 hours to complete

Suggested: 5 weeks of study, 2-3 hours/week...
Comment Dots

English

Subtitles: English...
Stacks
Globe

100% online courses

Start instantly and learn at your own schedule.
Calendar

Flexible deadlines

Reset deadlines in accordance to your schedule.
Clock

Approx. 5 hours to complete

Suggested: 5 weeks of study, 2-3 hours/week...
Comment Dots

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Clock
1 hour to complete

Get Started!

This section will prepare you for your capstone project and final peer review. It will also answer any questions you might have about the project assignment, the grading rubric, and what you can expect in the upcoming weeks together. ...
Reading
5 readings
Reading5 readings
Course Overview10m
Honor Code and Plagerism10m
Peer Review Timeline10m
Grading Logistics10m
FAQs10m
Week
2
Clock
1 hour to complete

Portfolio Components and Instructions

Students must produce a portfolio of work consisting of the four sections described below. Be sure to read through all sections before beginning your work. ...
Reading
5 readings
Reading5 readings
Portfolio Section 1: Case Study10m
Portfolio Section 2: Concepts10m
Portoflio Section 3: Action Plan10m
Portfolio Section 4: Reflection10m
Sample Portfolio10m
Week
3
Clock
2 hours to complete

(Optional) Feedback Peer Review

Students have the option of participating in the Optional Feedback Peer Review. Submitting your work below will give you the opportunity to receive early feedback on your project. You will be asked to review the work of three of your peers. ...
Reading
1 quiz
Week
4
Clock
2 hours to complete

Capstone Project Submission

Below is your final project peer review submission page. Be aware that there will be no deadline extensions given to learners....
Reading
1 quiz
4.6
Direction Signs

67%

started a new career after completing these courses
Briefcase

83%

got a tangible career benefit from this course

Top Reviews

By MUFeb 2nd 2017

well structured material, recommend to anybody who would like to either get good guidance where to deep dive in conflict management topics

By MMJul 3rd 2017

This is an excellent course! I fully recommend to everyone, whether they are involved in conflict management work or not.

Instructor

Najla DeBow

Instructor
University of California, Irvine Extension

About University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

About the Conflict Management Specialization

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution....
Conflict Management

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.