About this Course
4.8
118 ratings
35 reviews

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 15 hours to complete

Suggested: 5 weeks of study, 2 hours/week...

English

Subtitles: English, Arabic

Skills you will gain

Active ListeningCommunicationFacilitationInteraction

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 15 hours to complete

Suggested: 5 weeks of study, 2 hours/week...

English

Subtitles: English, Arabic

Syllabus - What you will learn from this course

Week
1
4 hours to complete

Conflict As an Opportunity?

This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation....
7 videos (Total 41 min), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 readings
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation20m
Nested Theory and Nonviolent Resistance30m
1 practice exercise
Practice10m
Week
2
3 hours to complete

Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?

This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict....
6 videos (Total 45 min), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 readings
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 practice exercise
Practice10m
Week
3
3 hours to complete

What in the World Is Going On? Analyzing Conflict

This module explores conflict analysis and three analysis tools....
6 videos (Total 28 min), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 readings
Weekly Readings50m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals10m
1 practice exercise
Practice10m
Week
4
4 hours to complete

Doing Well in the Middle

This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes....
7 videos (Total 50 min), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 readings
Weekly Readingss
Mediation and Circle Process Handout5m
1 practice exercise
Practice10m
4.8
35 ReviewsChevron Right

Top Reviews

By LCJan 18th 2019

I love this course, which gave me many nice instructions on how to maintain relationships with others. The assignments were very interesting to finish, and provided a lot of insights while doing it.

By EHAug 3rd 2017

I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.

Instructor

Avatar

Ellen Ott Marshall

Associate Professor of Christian Ethics and Conflict Transformation
Candler School of Theology

About Emory University

Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.