About this Course
4.4
48 ratings
10 reviews
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 8 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...
Available languages

English

Subtitles: English
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 8 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
2 hours to complete

Week 1: Introduction to Framing & Systems Thinking

Thank you for joining us. In this module you will learn to step back and re-frame your point of view, and apply systems thinking in everyday situations in order to help your team to be creative and innovative. Our goal is to enable you to learn through real-life stories, practical scenarios illustrated by actors, on-going conversations, suggested readings and links rather than lectures and instructions. So, come join us at the table, bring your own experiences with you, and be part of the conversation! Check out this NY Times story before you begin: (https://www.nytimes.com/video/business/100000004807604/the-power-of-outsiders.html?smid=fb-share) This story illustrates many of the important points of this course: the importance of thinking about the whole system, the value of including different, outside perspectives (not just experts), and - even when you and your team come up with a breakthrough idea - accepting that it is a difficult challenge to spread the idea and make change happen. ...
Reading
9 videos (Total 65 min), 6 readings, 1 quiz
Video9 videos
Framing, Reframing & Systems Thinking - The Story of George Washington Bridge13m
Frames - Defined and Illustrated3m
Scenario - Computer Manufacturing Company4m
Debrief - Scenario8m
Strength Based Approaches to Organizations5m
Debrief - Experiential Activity10m
Systems Thinking Frame12m
Next Module - Focus on Diagnostic Learning1m
Reading6 readings
Syllabus for Module 15m
Strength Based Approaches (Asplund & Blacksmith, 2011)10m
Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)10m
The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)10m
Systems Thinking with Dr. Russell Ackoff10m
Other References|Additional Readings10m
Quiz1 practice exercise
Module 1 - Introduction to Framing & Systems Thinking12m
Week
2
Hours to complete
3 hours to complete

Week 2 : Diagnosing Strengths & Barriers to Learning on Teams

Thank you for joining us in this module! You will learn to recognize the strengths and barriers - visible and invisible - that exist in teams. Quite like the George Washington Bridge story in Week 1, where you learned about Framing and Systems Thinking, here you will learn to define, frame and diagnose the problems and conflicts that can arise in teams; and you will learn to think about data gathering and creating solutions that work! Join us at the table....
Reading
11 videos (Total 84 min), 5 readings, 1 quiz
Video11 videos
Scenario: Healthcare, Part 14m
Debrief: Scenario, Part 14m
Scenario: Healthcare, Part 24m
Debrief: Scenario, Part 211m
Our After Action Review9m
BART6m
Assignment 1: Let's Practice Using BART2m
Focus on Culture and Conflict in Teams: Part 1 – Culture15m
Focus on Culture and Conflict in Teams: Part 2 – Conflict10m
Assignments and Summary3m
Reading5 readings
Syllabus for Module 25m
Guide to the After Action Review10m
Skilled Incompetence (Argyris, 1986)10m
The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)10m
Other References|Additional Readings10m
Quiz1 practice exercise
Module 2 - Diagnosing Strengths and Barriers to Learning on Teams18m
Week
3
Hours to complete
2 hours to complete

Week 3 : Developing Groups & Teams for Positive Organizational Impact

Thank you for joining us In Modules 1 & 2. In the previous modules you have learned about Framing, Reframing, Systems Thinking, and Taking a Diagnostic Focus on Groups and Teams. In this module you will learn about disabling and enabling group and team structures. You will also learn about diffusing innovations, and how to have productive conversations using the Ladder of Inference as a guide. ...
Reading
6 videos (Total 54 min), 4 readings, 1 quiz
Video6 videos
What disables organizational learning?6m
Scenario: Executive Team at the Bank5m
Debrief Scenario, Part 110m
Debrief Scenario, Part 27m
Diffusion of Ideas12m
Reading4 readings
Syllabus for Module 35m
Suggested Readings Part 110m
Suggested Readings - Part 210m
Suggested Readings Debrief Scenario Part 210m
Quiz1 practice exercise
Module 3 - Developing Groups & Teams for Positive Organizational Impact14m
Week
4
Hours to complete
2 hours to complete

Week 4 : Fostering Innovation in Groups & Teams

Thank you for staying with and being a part of our emergent conversations. If you have accompanied us through weeks 1,2 and 3, we are now at the closing end of our on-going discussion around learning in teams - in this section, we'll focus on Complex Adaptive Systems and structures that foster and accelerate engagement, learning and team conversations. Come join us....
Reading
9 videos (Total 61 min), 4 readings, 1 quiz
Video9 videos
Part 2 - Conditions for Learning7m
Part 3 - Organizing Under Uncertainty4m
Scenario: Team at GURD, Part 13m
Scenario: Team at GURD, Part 22m
Debrief: Scenario10m
Liberating Structures: Examples of Team Exercises14m
Focus of Module 4 Review2m
Summing Up Continuous Learning in Teams8m
Reading4 readings
Syllabus for Module 410m
Suggested Reading10m
Suggested Reading10m
Suggesting Readings10m
Quiz1 practice exercise
Module 4 - Fostering Innovation in Groups & Teams10m
4.4
10 ReviewsChevron Right
Career direction

50%

started a new career after completing these courses
Career Benefit

83%

got a tangible career benefit from this course

Top Reviews

By AKFeb 22nd 2018

Its amazing and new things learnt now my mind is towards building a good team

By ALApr 20th 2018

It reminds me about team building and a lot of memories regarding meetings ;)

Instructors

Avatar

Alan Barstow, Ph.D.

Director and Senior Scholar
Organizational Dynamics
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Dana Kaminstein, Ph.D.

Affiliated Faculty
Organizational Dynamics
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Ramya Kumar, MSOD, PGDHRM, SHRM-SCP

Senior Consultant - Organizational Learning, Development & Change
Organizational Dynamics
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Amrita V. Subramanian

Executive Coach & Senior Consultant, Doctoral candidate (Ph.D. 2019)
Organizational Dynamics

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Culture-Driven Team Building Specialization

Master the strategies and tools that enable you to form, join and lead teams more effectively. In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development....
Culture-Driven Team Building

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.