About this Course
4.7
59 ratings
8 reviews
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 16 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...
Available languages

English

Subtitles: English...

Skills you will gain

Team BuildingLeadershipEmotional IntelligenceTeam Management
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 16 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
24 minutes to complete

Course Overview

Welcome to Building High-Performing Teams! Teams are essential to the modern organization, but most never reach their potential. Co-workers miscommunicate and groups struggle to adapt to changes in the market or their organizations. When teams lack self-awareness about these challenges, performance suffers. Based on years of team culture research and consulting experience, this course will help you understand the problems that hurt productivity and give you tools for creating positive change. This course will help you create the ground rules and structure to set your team up for success. You will gain the skills to diagnose issues such as conflicts, groupthink, and lack of commitment in your team before they get out of control. The course offers frameworks to adjust team behaviors and get the best performance out of your people. You will also understand frequent stumbling blocks for common team types, such as startups and virtual teams, and learn solutions tailored to each one....
Reading
1 video (Total 4 min), 2 readings
Video1 video
Reading2 readings
Syllabus10m
Meet Drs. Legatt & Newberry10m
Week
2
Hours to complete
4 hours to complete

Setting Team Foundations

In this first module, we will talk about how to get your team started off on the right foot with a process called team chartering. This is where you lay out the rules that your group will follow to give them the best chance for success. In particular, we will talk about how to create the right goals, team roles, and group norms to get the most out of each person. ...
Reading
7 videos (Total 54 min), 4 readings, 2 quizzes
Video7 videos
1.3 Goals: Getting SMART4m
1.4 Goals: Answering the WIIFM Question4m
1.5 Team Roles4m
1.6 Setting Norms for Communication4m
1.7 Setting Norms for Decision-making and Conflict4m
1.8 Interview: Mike Barger25m
Reading4 readings
The Foundations of High-Performing Teams10m
A Small Data Approach to Managing Teams10m
Why WIIFM Matters10m
Example of a Charter15m
Quiz1 practice exercise
Setting Team Foundations20m
Week
3
Hours to complete
4 hours to complete

Diagnosing Team Problems

In this module, we’ll look at why good teams go bad. We’ll focus on those process losses I mentioned, and dig into the different problems that can derail your group from its goals. Since it can be hard to really pinpoint team problems and even harder to talk about them, we’ll look at some methods that will help you do both....
Reading
9 videos (Total 53 min), 3 readings, 2 quizzes
Video9 videos
2.2 The Sources of Team Misalignments5m
2.3 Environmental Misalignments5m
2.4 Individual Misalignments4m
2.5 Assignment - GM Case4m
2.6 Team Culture Types4m
2.7 Misalignments Checklist3m
2.8 Taking the Team Temperature3m
2.9 Interview: Dr. Jack Gutsche16m
Reading3 readings
Understanding Your Team’s Culture10m
The Five Biggest Teamwork Ills:10m
Building Psychological Safety in the Workplace10m
Quiz1 practice exercise
Diagnosing Team Problems20m
Week
4
Hours to complete
4 hours to complete

Coaching Emotionally Intelligent Teams

In this module, we move from discussion to action. After getting a sense of what is going wrong with your group, we will give you tools for making effective behavioral changes so that you can close the gap between how your team says it wants to work together and what you actually do. ...
Reading
9 videos (Total 53 min), 3 readings, 2 quizzes
Video9 videos
3.2 Why Emotional Intelligence Matters2m
3.3 How to Improve Emotional Intelligence4m
3.4 Mindfulness Strategies3m
3.5 Google’s Search Inside Yourself4m
3.6 Mindful Coaching and Feedback Conversations4m
3.7 Overview of Verisk Analytics2m
3.8 Interview with Renee Torchia25m
3.9 Recap1m
Reading3 readings
Feedforward Forbes10m
Five Tips on Coaching for Emotional Intelligence10m
Interview with Chade Meng-Tan, Google Jolly Good Fellow and Author of Search Inside Yourself10m
Quiz1 practice exercise
Coaching Emotionally Intelligent Teams20m
4.7
8 ReviewsChevron Right

Top Reviews

By DMMay 1st 2017

very good framework to understand and build teams but also with very actionable tools in a day-by-day job reality

By EKSep 6th 2017

Excellent short course, explores high level some practical ideas to improve and build teams.

Instructors

Avatar

Derek Newberry, Ph.D.

Lecturer
Organizational Dynamics
Avatar

Dr. Aviva Legatt

Affiliated Faculty
Organizational Dynamics

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Culture-Driven Team Building Specialization

Master the strategies and tools that enable you to form, join and lead teams more effectively. In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development....
Culture-Driven Team Building

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.