About this Course
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Start instantly and learn at your own schedule.

Flexible deadlines

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Intermediate Level

Approx. 14 hours to complete

English

Subtitles: English

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 14 hours to complete

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
2 hours to complete

Week 1

11 videos (Total 77 min), 3 readings, 1 quiz
11 videos
The communication process5m
Communication concept definitions12m
Communication means evolution12m
Humanitarian action definition8m
Humanitarian principles11m
Specificities of humanitarian communication - Part 15m
Specificities of humanitarian communication - Part 211m
Week 1 wrap up1m
3 readings
Additional material10m
Additional material10m
Additional material10m
1 practice exercise
Quiz- Week 116m
Week
2
2 hours to complete

Week 2

12 videos (Total 69 min), 3 readings, 1 quiz
12 videos
Understanding the different types of communication - Part 27m
Understanding the different communication structures - Part 113m
Understanding the different communication structures - Part 210m
Introduction to module 21m
Stakeholders analysis10m
Who is in charge of communicating6m
Introduction to module 31m
Understanding miscommunication4m
Week 2 - Wrap up1m
3 readings
Additional material10m
Additional material10m
Communication breakdown scenarios10m
1 practice exercise
Quiz - Week 216m
Week
3
2 hours to complete

Week 3

12 videos (Total 68 min), 4 readings, 1 quiz
12 videos
Ethical challenges - Part 211m
Preventive/crisis communication challenges5m
Public communication in humanitarian settings: main challenges - Part 17m
Public communication in humanitarian settings: main challenges - Part 25m
Introduction to Module 21m
The importance of listening - Part 19m
The importance of listening - Part 27m
The importance of body language5m
Week 3 - Wrap up1m
4 readings
Deepen your knowledge on ethical challenges10m
Deepen your understanding of relationships10m
Deepen your understanding of public communication10m
Additional material10m
1 practice exercise
Quiz - Week 314m
Week
4
1 hour to complete

Week 4

3 videos (Total 13 min), 3 readings
3 readings
Additional material10m
Case study10m
Additional material10m
4.6
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33%

started a new career after completing these courses

27%

got a tangible career benefit from this course

17%

got a pay increase or promotion

Top reviews from Humanitarian communication : Addressing key challenges

By HMJul 29th 2017

This is very useful course, especially for those who are working or volunteering in the humanitarian organizations, and those students who are planning their career in humanitarian sector.

By MSMar 27th 2017

Great course ! Good eye opener to the importance of ethics in communication tools.\n\nIt also effectively provided the tools to develop a strong communication strategy! Thanks

Instructors

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Prof. Doris Schopper

Director of CERAH, joint Centre of the University of Geneva and the Graduate Institute of Geneva
Faculty of Medicine
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Dr. Valérie Gorin

CERAH lecturer
Centre for Education and Research in Humanitarian Action
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Jean-Marc Biquet

Course coordinator and lecturer at CERAH
Centre for Education and Research in Humanitarian Action
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Claire Barthélémy

Course coordinator and lecturer at CERAH
Centre for Education and Research in Humanitarian Action
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Claire Doole

Invited lecturer
Centre for Education and Research in Humanitarian Action
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Claire Bellmann

Professional Trainer, Coach and Facilitator
Centre for Education and Research in Humanitarian Action

About University of Geneva

Founded in 1559, the University of Geneva (UNIGE) is one of Europe's leading universities. Devoted to research, education and dialogue, the UNIGE shares the international calling of its host city, Geneva, a centre of international and multicultural activities with a venerable cosmopolitan tradition....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.