About this Course
4.6
70 ratings
32 reviews
Learn how to address the main challenges of communication in humanitarian settings and how to implement a communication plan in the midst of humanitarian action....
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Intermediate Level

Intermediate Level

Clock

Suggested: 3 hours/week

Approx. 14 hours to complete
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English

Subtitles: English
Globe

100% online courses

Start instantly and learn at your own schedule.
Calendar

Flexible deadlines

Reset deadlines in accordance to your schedule.
Intermediate Level

Intermediate Level

Clock

Suggested: 3 hours/week

Approx. 14 hours to complete
Comment Dots

English

Subtitles: English

Syllabus - What you will learn from this course

1

Section
Clock
2 hours to complete

Week 1

Dear students, Welcome to this course on communication in humanitarian settings. During this week, we will cover the main concepts and definitions essential to understand the specific framework of communication in humanitarian settings....
Reading
11 videos (Total 77 min), 3 readings, 1 quiz
Video11 videos
Structure of the MOOC4m
Week 1 introduction1m
The communication process5m
Communication concept definitions12m
Communication means evolution12m
Humanitarian action definition8m
Humanitarian principles11m
Specificities of humanitarian communication - Part 15m
Specificities of humanitarian communication - Part 211m
Week 1 wrap up1m
Reading3 readings
Additional material10m
Additional material10m
Additional material10m
Quiz1 practice exercise
Quiz- Week 116m

2

Section
Clock
2 hours to complete

Week 2

During this week, we will explore the different types of communication and communication structures that one could encounter in humanitarian context in order to better reach target audiences when communicating....
Reading
12 videos (Total 69 min), 3 readings, 1 quiz
Video12 videos
Introduction to module 11m
Understanding the different types of communication - Part 19m
Understanding the different types of communication - Part 27m
Understanding the different communication structures - Part 113m
Understanding the different communication structures - Part 210m
Introduction to module 21m
Stakeholders analysis10m
Who is in charge of communicating6m
Introduction to module 31m
Understanding miscommunication4m
Week 2 - Wrap up1m
Reading3 readings
Additional material10m
Additional material10m
Communication breakdown scenarios10m
Quiz1 practice exercise
Quiz - Week 216m

3

Section
Clock
2 hours to complete

Week 3

This week is dedicated to the main challenges of communication in humanitarian settings and the way to address them. During the course we will also explore key behavioural postures to be more effective when communicating....
Reading
12 videos (Total 68 min), 4 readings, 1 quiz
Video12 videos
Introduction to Module 11m
Ethical challenges - Part 110m
Ethical challenges - Part 211m
Preventive/crisis communication challenges5m
Public communication in humanitarian settings: main challenges - Part 17m
Public communication in humanitarian settings: main challenges - Part 25m
Introduction to Module 21m
The importance of listening - Part 19m
The importance of listening - Part 27m
The importance of body language5m
Week 3 - Wrap up1m
Reading4 readings
Deepen your knowledge on ethical challenges10m
Deepen your understanding of relationships10m
Deepen your understanding of public communication10m
Additional material10m
Quiz1 practice exercise
Quiz - Week 314m

4

Section
Clock
1 hour to complete

Week 4

This week is dedicated to the understanding of the communication project cycle and the way to implement the first steps of the communication project cycle....
Reading
3 videos (Total 13 min), 3 readings
Video3 videos
The communication project cycle8m
Case study 12m
Reading3 readings
Additional material10m
Case study10m
Additional material10m
4.6

Top Reviews

By HMJul 29th 2017

This is very useful course, especially for those who are working or volunteering in the humanitarian organizations, and those students who are planning their career in humanitarian sector.

By MSMar 27th 2017

Great course ! Good eye opener to the importance of ethics in communication tools.\n\nIt also effectively provided the tools to develop a strong communication strategy! Thanks

Instructors

Prof. Doris Schopper

Director of CERAH, joint Centre of the University of Geneva and the Graduate Institute of Geneva
Faculty of Medicine

Dr. Valérie Gorin

CERAH lecturer
Centre for Education and Research in Humanitarian Action

Jean-Marc Biquet

Course coordinator and lecturer at CERAH
Centre for Education and Research in Humanitarian Action

Claire Barthélémy

Course coordinator and lecturer at CERAH
Centre for Education and Research in Humanitarian Action

Claire Doole

Invited lecturer
Centre for Education and Research in Humanitarian Action

Claire Bellmann

Professional Trainer, Coach and Facilitator
Centre for Education and Research in Humanitarian Action

About University of Geneva

Founded in 1559, the University of Geneva (UNIGE) is one of Europe's leading universities. Devoted to research, education and dialogue, the UNIGE shares the international calling of its host city, Geneva, a centre of international and multicultural activities with a venerable cosmopolitan tradition....

Frequently Asked Questions

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  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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