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Intercultural Communication and Conflict Resolution, University of California, Irvine

4.2
201 ratings
52 reviews

About this Course

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

Top reviews

By HP

May 22, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

By PP

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

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52 Reviews

By Ki-Un Tan

Dec 04, 2018

It is OK

By Monica ALCID

Oct 14, 2018

Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu

By JACOBO TORRES VIVEROS

Apr 23, 2018

very boring

By Paola PANTULIANO

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

By Maria Laura

Dec 17, 2017

Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!

By Guillermo E Pimentel

Nov 08, 2017

EXCELLENT PROGRAM... GP

By Scheherazade Thatcher

Aug 23, 2017

Great content however, I found the slides distracting and hard to follow.

By Fabio D'Agostino

Jul 31, 2017

Interesting concepts

By Maria Purisima Castro Olivares

Jul 31, 2017

Very good course.

By Katarzyna Proctor

Jul 30, 2017

Very useful and practical cases. I enjoyed this one very much.