About this Course
3.7
11 ratings
4 reviews
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 10 hours to complete

Suggested: 3 weeks of study, 2-3 hours/week...
Available languages

English

Subtitles: English...
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 10 hours to complete

Suggested: 3 weeks of study, 2-3 hours/week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
4 hours to complete

Module 1: Communicating Influence in the Workplace

This module identifies the causes of motivation, the impact of culture on factors of motivation and the structure of persuasive communication carried out with workplace counterparts....
Reading
7 videos (Total 66 min), 2 readings, 4 quizzes
Video7 videos
Course Introduction3m
Video 1: Motivation8m
Communicate to Motivate14m
Using Nonverbal Cues17m
Persuasive Communications6m
Developing Persuasive Conversation10m
Reading2 readings
Readings10m
References and Readings10m
Quiz3 practice exercises
Persuasive Conversation10m
Quiz for Communicating for Understanding16m
Persuasive use of language12m
Week
2
Hours to complete
3 hours to complete

Make Effective Presentations

This module will apply the principles of effective presentation using visual aids, voice and body language, with consideration for cultural sensitivity....
Reading
7 videos (Total 55 min), 3 quizzes
Video7 videos
The Storyboard I10m
The Storyboard II6m
Strategies to Engage Attention5m
The Impactful Presenter9m
Manage the Q&A Session4m
Presentation with Visual Impact14m
Quiz2 practice exercises
Quiz on Effective Presentations12m
Quiz on Presentation slides and Managing Q & A Sessions12m
Week
3
Hours to complete
4 hours to complete

Engaging External Stakeholders and Counterparts

In this module, learners will acquire negotiation skills in a workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members....
Reading
5 videos (Total 35 min), 1 reading, 5 quizzes
Video5 videos
Negotiation8m
The Negotiators Toolkit7m
The Language of Negotiation I6m
The Language of Negotiation II4m
Reading1 reading
Readings10m
Quiz4 practice exercises
Engaging with Small Talks and Goodwill20m
Understanding Negotiation I10m
Understanding Negotiation II8m
Understanding the Language of Negotiation14m
3.7
4 ReviewsChevron Right

Top Reviews

By RSJun 8th 2017

Amazing experience with amazing instructors. Thank you so much Coursera and National University of Singapore for providing me finance support to learn and complete this course.

Instructor

Avatar

Susan Lee

Lecturer
Centre for English Language Communication

About National University of Singapore

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment. ...

About the Effective Communication in the Globalised Workplace Specialization

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
Effective Communication in the Globalised Workplace

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.