About this Course
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Beginner Level

While there are no prerequisites, prior experience with, or knowledge of, health, healthcare, technology, and statistics are helpful.

Approx. 18 hours to complete

Suggested: 7 hours/week...

English

Subtitles: English

What you will learn

  • Check

    Describe essential steps in the process of successfully leading change in health IT organizations.

  • Check

    Recognize the importance of multidisciplinary and interprofessional teamwork in health informatics.

  • Check

    Utilize several common project management and strategic planning tools used by health informaticists.

  • Check

    Apply best practices for successful change management in health informatics.

Skills you will gain

Digital HealthInformation Technology PlanningHealth InformaticsStrategic LeadershipHealth Care

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

While there are no prerequisites, prior experience with, or knowledge of, health, healthcare, technology, and statistics are helpful.

Approx. 18 hours to complete

Suggested: 7 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
4 hours to complete

Leading Change in Health Informatics

This module introduces students to the role of leadership, teamwork, and governance in health informatics. We use various real world examples to help familiarize you with a well known 8-step process for successfully leading change. During the module, students will be oriented to the purpose of organizational readiness assessments. You'll learn about the role of clinical governance in health IT and the role it plays in designing and optimizing clinical decision support systems.

...
13 videos (Total 127 min), 8 readings, 5 quizzes
13 videos
Patient Portals for Clinical Trial Recruitment: Overcoming Resistance to Change9m
The Patient and Family as Important Stakeholders: Interview with Dr. Howard Levy10m
Creating a Sense of Urgency: Reflections with Dr. Marion Ball, Part I20m
Organizational Readiness for Change15m
To Take, or Not to Take?4m
Vision and Communication7m
Importance of Interprofessional Collaboration: Reflections with Marion Ball6m
Enable Action and Generate Wins11m
Clinical Decision Support Governance5m
Clinical Decision Support: Case Study3m
8 readings
The Critical Skills for Leading Major Change in America's Health System10m
Kotter's 8-Step Process for Leading Change10m
Managing Change: An Overview10m
Organizational Readiness Assessment Toolkit10m
Governance for Clinical Decision Support10m
What 21st Century Healthcare Should Learn from 20th Century Business10m
Optional: Interprofessional Clinical Informatics Education and Practice10m
Optional: Organizational Readiness to Change Assessment (ORCA)10m
5 practice exercises
Module 1 Knowledge Check #16m
Module 1 Knowledge Check #28m
Module 1 Knowledge Check #34m
Module 1 Knowledge Check #44m
Module 1 Quiz30m
Week
2
4 hours to complete

Project Management for Health Informaticists

Knowing how to manage projects effectively is an essential skill for health informaticians. In this module, students will be introduced to the standard terminology in project management. We’ll start by defining what a project is and explaining the phases of a project life cycle in the context of health IT.  You'll become familiar with the role of a work breakdown structure, Gantt Charts, and process maps. You'll see examples of common project related pitfalls such as groupthink and scope creep. Throughout the course, we incorporate case studies from real health informaticians in the field, both clinical and non-clinical, to illustrate the importance of each of these concepts. 

...
8 videos (Total 71 min), 2 readings, 4 quizzes
8 videos
Groupthink51s
Case Study in Project Management12m
Role of the Work Breakdown Structure in Health IT8m
Process Flow Charts9m
Example of a Gantt Chart10m
2 readings
What is a Process Flowchart?10m
Quick Guide to Project Management10m
3 practice exercises
Module 2 Knowledge Check #16m
Module 2 Knowledge Check #212m
Module 2 Quiz
Week
3
5 hours to complete

Strategic Planning in Health IT

This modules introduces students to the importance of strategic planning when leading healthcare transformation efforts. Case studies on the role of strategic planning in mHealth, hospital acquisitions and various telemedicine initiatives are woven in throughout the course with interviews of subject matter experts from across Johns Hopkins.  Students will learn about commonly used strategic planning tools such as: SWOT and Scenario Planning. We’ll also review the considerations that go into an organization's decision to Build or Buy and students will be oriented to commonly used terms in procurement such as RFIs, RFPs, TCO, and ROI. During the course, you'll be introduced to the basics of vendor evaluation and will have gain experience in using a vendor evaluation matrix for purposes of decision making.

...
10 videos (Total 97 min), 4 readings, 4 quizzes
10 videos
Strategic Planning Tools8m
Tele-Emergency Medicine: Interview with Junaid Ruzak12m
Interview: Rebecca Canino and Dr. Ingrid Zimmer-Galler16m
Medical Second Opinion Program10m
Vendor Evaluation Process6m
What is ROI?6m
Calculating Total Cost of Ownership7m
4 readings
Vendor Evaluation Matrix Tool10m
Tableau Total Cost of Ownership10m
Total Cost of Ownership and Return on Investment10m
EMRs and Capture Solutions: The Total Cost of System Ownership10m
3 practice exercises
Module 3 Knowledge Check #18m
Module 3 Knowledge Check #210m
Vendor Evaluation Scenario
Week
4
3 hours to complete

Change Management

In this module we’ll cover the complexities of change management in health information systems. Students will be introduced to the PDSA (Plan Do Study Act) cycle. We'll demonstrate the value of taking into account the current clinical workflow and how any intervention will impact it.  Challenges associated with usability and workarounds with health information systems are explored. Students will have an opportunity to review and critically interpret a go-live-readiness assessment. This module covers best practices in change management and the need for proper documentation and effective communication of changes.

...
13 videos (Total 92 min), 7 readings, 3 quizzes
13 videos
Definitions and Guidelines5m
Define the Problem3m
Plan the Solution12m
Implement10m
Analyze and Iterate10m
Key Takeaways6m
Workarounds1m
Change Management in Software5m
Managing Change: A Developer's Perspective6m
Closing Remarks11m
7 readings
Managing Change: Analysis of a Hypothetical Case10m
Change Management in EHR Implementation10m
Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety, Effectiveness of Care, and Efficiency of Care10m
Workflow Assessment for Health IT Toolkit10m
Workflow Toolkit and Lessons in User Centered Design10m
The HITECH Era and the Path Forward10m
Optional: Ten key Considerations for the Successful Optimization of Large-scale Health Information Technology10m
3 practice exercises
Module 4 Knowledge Check8m
Module 4 Quiz
Final Assessment
5.0
7 ReviewsChevron Right

Top reviews from Leading Change in Health Informatics

By APJun 22nd 2019

The course instructors summarized large volumes of literature for us, reached a bottom line, and provided practical guidelines that I can apply immediately.

By LApr 11th 2019

Reading Flowcharts, Work Breakdown Structure, and Strategic Planning on Buying a product

Instructor

Avatar

Ashwini S. Davison, M.D.

Associate Director of Education
Division of Health Sciences Informatics

About Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

About the Health Informatics Specialization

This Specialization is intended for health professionals, administrators, health IT staff, vendors, startups, and patients who need or want to participate in the health IT/informatics process. Throughout the five courses of this Specialization, you will learn about the social and technical context of health informatics problems, how to successfully implement health informatics interventions, how to design a health informatics solution for decision support, and how to answer a health informatics problem through data retrieval and analysis....
Health Informatics

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.