About this Course
Specialization
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Available languages

English

Subtitles: English

What you will learn

  • Check

    Describe the essential steps in the process of successfully leading change in health IT organizations.

  • Check

    Recognize barriers in effectively leading change and approaches to overcoming resistance.

  • Check

    Demonstrate proper use of strategic planning tools in planning for change in healthcare.

  • Check

    Develop a change management plan for a healthcare informatics intervention.

Skills you will gain

Project ManagementChange ManagementLeadershipStrategic Planning
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
4 hours to complete

Leading Change in Health Informatics

This module introduces students to the concepts of leadership and management in Health Informatics. Students will be oriented to John Kotter’s 8 steps for leading successful change. They will also be introduced to the concept of organizational readiness assessments and their role in health IT....
Reading
10 videos (Total 107 min), 7 readings, 2 quizzes
Video10 videos
A Case Study in Leveraging Patient Portals for Clinical Trial Recruitment: Kotter's Steps 1 & 28m
Overcoming Resistance to Change in Health IT9m
Kotter’s Step 1: Creating a Sense of Urgency/Overcoming Resistance to Change: Interview with Dr. Marion Ball, Part I20m
Organizational Readiness for Change15m
To Take, or Not to Take?4m
Importance of Multidisciplinary Teams in Driving Change-TIGER: Interview with Dr. Marion Ball17m
The Patient and Family as Important Stakeholders: Interview with Dr. Howard Levy10m
Clinical Decision Support Governance5m
Clinical Decision Support: Case Study3m
Reading7 readings
Managing Change: Analysis of a Hypothetical Case10m
The Critical Skills for Leading Major Change in America's Health System10m
Governance for Clinical Decision Support10m
What 21st Century Healthcare Should Learn from 20th Century Business10m
Organizational Readiness Assessment Toolkit10m
Interprofessional Clinical Informatics Education and Practice10m
Organizational Readiness to Change Assessment (ORCA)10m
Quiz2 practice exercises
Module 1 Knowledge Check8m
Module 1 Quiz30m
Week
2
Hours to complete
4 hours to complete

Project Management Tools for Health Informaticists

Knowing how to manage projects effectively is an essential skill for clinical informaticians. In this module, students will be introduced to the standard terminology in project management related to health IT. We’ll cover some of the strategies that can be used to avoid pitfalls like scope creep. They’ll also become familiar with commonly used tools such as Gantt Charts, process maps and the A3....
Reading
6 videos (Total 59 min), 2 readings, 3 quizzes
Video6 videos
Project Planning11m
Case Study in Project Management12m
Role of the Work Breakdown Structure in Health IT8m
Process Flow Charts9m
Example of a Gantt Chart10m
Reading2 readings
What is a Process Flowchart?10m
Quick Guide to Project Management10m
Quiz2 practice exercises
Module 2 Knowledge Check12m
Module 2 Quiz
Week
3
Hours to complete
4 hours to complete

Strategic Planning in Health IT

This section of the course introduces students to the importance of strategic planning when leading healthcare transformation efforts. Students will learn about commonly used strategic planning tools such as: SWOT, Porter’s 5 forces, Hambrick’s Diamond, and Scenario Planning. We’ll also review financial considerations that need to be taken into account when making the decision of build versus buy. This course teaches students about the definition of Total Cost of Ownership as well as Return on Investment. The basics of vendor evaluation, contract negotiations, and procurement will also be covered. ...
Reading
7 videos (Total 68 min), 5 readings, 3 quizzes
Video7 videos
Strategic Planning Tools8m
Tele-Emergency Medicine: Interview with Junaid Ruzak12m
Interview: Rebecca Canino and Dr. Ingrid Zimmer-Galler16m
Vendor Evaluation Process6m
What is ROI?6m
Calculating Total Cost of Ownership7m
Reading5 readings
Tableau Total Cost of Ownership10m
Total Cost of Ownership and Return on Investment10m
Vendor Evaluation Matrix Tool10m
EMRs and Capture Solutions: The Total Cost of System Ownership10m
Financial Readiness Assessment10m
Quiz2 practice exercises
Module 3 Knowledge Check10m
Vendor Evaluation Scenario
Week
4
Hours to complete
2 hours to complete

Change Management

Are you ready to deploy your intervention? 1-2-3-go! Actually, not so fast. In this module we’ll introduce the PDSA (Plan Do Study Act) cycle. We’ll also get students to think about the value of taking into account the current clinical workflow and how the intervention will impact it. Proper workflow re-design or re-engineering can be crucial in proper execution of a health IT initiative. We’ll discuss the importance of change management and the need for proper documentation and effective communication of the change. ...
Reading
9 videos (Total 63 min), 5 readings, 3 quizzes
Video9 videos
Definitions and Guidelines5m
Define the Problem3m
Plan the Solution12m
Implement10m
Analyze and Iterate10m
Key Takeaways6m
Push Vs. Pull5m
Change Management in Software5m
Reading5 readings
Workflow Assessment for Health IT Toolkit10m
Workflow Toolkit and Lessons in User Centered Design10m
Managing Change: An Overview10m
Change Management in EHR Implementation10m
Ten key Considerations for the Successful Optimization of Large-scale Health Information Technology10m
Quiz3 practice exercises
Module 4 Knowledge Check8m
Module 4 Quiz
Final Assessment

Instructor

Avatar

Ashwini S. Davison, M.D.

Associate Director of Education
Division of Health Sciences Informatics

About Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

About the Health Informatics Specialization

This Specialization is intended for health professionals, administrators, health IT staff, vendors, startups, and patients who need or want to participate in the health IT/informatics process. Throughout the five courses of this Specialization, you will learn about the social and technical context of health informatics problems, how to successfully implement health informatics interventions, how to design a health informatics solution for decision support, and how to answer a health informatics problem through data retrieval and analysis....
Health Informatics

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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