About this Course
4.9
16 ratings
3 reviews
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Intermediate Level

Intermediate Level

Hours to complete

Approx. 14 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English, German
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Intermediate Level

Intermediate Level

Hours to complete

Approx. 14 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English, German

Syllabus - What you will learn from this course

Week
1
Hours to complete
2 hours to complete

Capstone project overview

This module aims to give you an overview of this MOOC and to present the following elements: the overall planning of the MOOC, the work you have to do, how you will be evaluated. At the end of the week, you will realize your first assessment: explain a negotiation....
Reading
2 videos (Total 8 min), 2 readings, 1 quiz
Video2 videos
You are the expert now!4m
Reading2 readings
How will you be evaluated?2m
Before you begin !15m
Week
2
Hours to complete
5 hours to complete

Eye of the expert: analysing a negotiation

In this module, you will demonstrate your analytical skills. To do this, you will use the 3 dimensions (People, Problem, Process) and the 10-point model described in the first MOOC. If necessary, we offer a reminder of these concepts....
Reading
7 videos (Total 38 min), 1 reading, 2 quizzes
Video7 videos
Reminder : Preparation before Action5m
Reminder : People dimension - 3 elements to be prepared5m
Reminder :Problem dimension - Motivation5m
Reminder :Problem dimension - Solution at the table and justification5m
Reminder : Problem dimension - Solution away from the table5m
Reminder : Process dimension - 3 elements to be prepared6m
Reading1 reading
Thorough analysis of the chosen negotiation2m
Week
3
Hours to complete
3 hours to complete

Let's practice a negotiation

In this assessment, we'll introduce you to a negotiation exercise involving two negotiators. You will have to mobilize the knowledge and skills acquired in negotiation. To pass the lesson, you need to complete 1 of 2 choices and then, review your peers. Enjoy !...
Reading
1 video (Total 3 min), 4 readings, 2 quizzes
Reading4 readings
Before you start !6m
WINNING THE CONTRACT: Instructions for Part A (You are FabEvents Senior Manager)10m
WINNING THE CONTRACT: Instructions for Part B (You are MacroTough Project Director)10m
Self-analysis template4m
Week
4
Hours to complete
3 hours to complete

What if it had been a mediation?

This last module is an opportunity to practice your negotiation skills. To be more specific, you will need to focus on two points. First, you will practice on how to be prepared before a mediation. Then, you will have to open your first mediation meeting in the presence of two conflicting parties....
Reading
8 videos (Total 39 min), 2 readings, 1 quiz
Video8 videos
Reminder: The advantages of mediation5m
Reminder: The Mediation Cycle (Part 1)8m
Reminder: The Mediation Cycle (Part 2)5m
Reminder: Joint or Separate Meeting?5m
Reminder: The challenge of confidentiality5m
Reminder: Traps for the Mediator5m
Conclusion1m
Reading2 readings
How will you be evaluated?4m
To refresh your memory2m
4.9
3 ReviewsChevron Right

Top Reviews

By GGSep 26th 2017

Negotiation skills are always useful. Love the course.

Instructor

Avatar

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels
Political Science

About ESSEC Business School

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all. ...

About the Negotiation, Mediation and Conflict Resolution Specialization

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases....
Negotiation, Mediation and Conflict Resolution

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.