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Back to Operations Management: Analysis and Improvement Methods

Operations Management: Analysis and Improvement Methods, University of Illinois at Urbana-Champaign

221 ratings
85 reviews

About this Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews


Jul 27, 2017

I love this course, even for not native speaker it's not to hard, only was not to easy to understand assignment questions and answers. But with google translate help I passed first module! :-)


Nov 08, 2016

Very good course. Explanation is really clear, the topic is really on the spot and applicable. I am surprise to found that all the topic is really linked to my current and previous work.

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49 Reviews

By Ali Gumgumji

Dec 03, 2018

The course is difficult and hard to understand

By Mahadevaiah Gopal

Nov 27, 2018

The course focuses on key concepts of analysis and improvement. not too draggy and not shallow. a perfect content.


Nov 22, 2018

Its very crisp and upto the point , covering various improvement tools required to address issues in operations management

By arnab biswas

Nov 16, 2018

Thank you so much this has been a wonderful experience.

By Mayank Saxena

Nov 15, 2018

A well designed, easy to understand course. Professors accent was easily understandable, and his teaching was very explanatory, with real life examples.

By Awais Maqbool

Nov 12, 2018

Very informative and well constructed.

By vishnusekhar Rajasekhar Jalajakumari

Nov 12, 2018

The course and content well balanced. Very helpful.

By Ngozichukwu Mordi

Nov 11, 2018

This a very challenging course.

By Christian Keller

Nov 08, 2018

Very good course. Everything was laid out nicely that made for a great experience. It can sometimes be difficult to find an online class that is interactive, but this particular class was done very well. Wonderful job and I look forward to taking more classes.

By John Baillargeon

Nov 06, 2018

There have been multiple issues with the course content and quizzes not accepting correct answers.