About this Course
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Flexible deadlines

Flexible deadlines

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Intermediate Level

Intermediate Level

Hours to complete

Approx. 19 hours to complete

Suggested: 6 weeks of study, 3-5 hours/week...
Available languages

English

Subtitles: English
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Intermediate Level

Intermediate Level

Hours to complete

Approx. 19 hours to complete

Suggested: 6 weeks of study, 3-5 hours/week...
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
4 hours to complete

People in Organisations

We often think of people at work in terms of their expertise, their experience or their jobs, but to lead effectively, you have to understand different personalities, values, and attitudes. These are the attributes that may not be included in a job application but can have a substantial impact on the way people work, communicate and respond to leaders. In this course, industry experts will provide insight on how understanding individual differences has helped them to create a more productive and happier workplace. Ultimately, you will take a closer look at yourself as a leader and how you can make better decisions to optimise your team. As you move through this week, you will be asked to complete some quizzes that are designed to help you understand different concepts. Be prepared to think openly and answer honestly – this is an exciting journey into the psychology of people at work!...
Reading
6 videos (Total 28 min), 9 readings, 2 quizzes
Video6 videos
Week 1 - Outline1m
Personality6m
Values and attitudes8m
Perception6m
Habit corner - Overcome restrictive mental models2m
Reading9 readings
Course overview1m
Learning activities and assessment1m
Which continent do you hail from?1m
Preconceptions: What makes a good leader?1m
Explore individual differences20m
Explore attitudes, values, and job satisfaction20m
Explore bias20m
Practice task30m
About the habit corner5m
Quiz2 practice exercises
Recall: Personality, values and attitudes, and perception30m
Week 1 graded quizs
Week
2
Hours to complete
5 hours to complete

Diversity and Inclusion

Welcome to Week 2 of the Know Your People course. This week you will explore diversity and inclusion in organisations. You will learn about the challenges for leaders in an increasingly diverse workplace and pay close attention to the benefits that diversity can provide – especially if you have the right expertise and perspective. This week draws on learning from Week 1 by highlighting the importance of individual differences in our thinking about diversity. You will also think about how perception and perceptual bias might be important in more diverse workplaces. You will also look at different types of diversity and different levels – we often think of diversity in terms of gender, age or nationality, but to take full advantage of diversity, we need to look beyond these bio-demographic aspects of people at work and focus on deeper-level differences, such as differences in the way people think and their viewpoints. These may not be as easy to detect but they are critical to understanding how diversity can help organisations be more innovative and competitive. You will explore some of the remarkable outcomes that leaders have generated by creating more inclusive workplaces and take a closer look at how you can lead more inclusively. Be prepared to think differently about differences – this could be the key to unlocking the real potential of people at work!...
Reading
4 videos (Total 20 min), 5 readings, 2 quizzes
Video4 videos
Diversity: Some fundamentals6m
The challenge of diversity6m
Diversity management5m
Reading5 readings
Explore workplace diversity20m
Explore workplace inclusion20m
Explore diversity and inclusion solutions20m
Practice task30m
Week 2 graded peer review5m
Quiz1 practice exercise
Recall: Diversity, impact, inclusion30m
Week
3
Hours to complete
4 hours to complete

Motivating Your People

Welcome to Week 3 of the Know your people course. This week you will explore motivation in organisations. You will learn about what motivates people and the actual process of motivation. Both are important when you make decisions about rewards, organising work and even relationships at work and we draw on more than fifty years of research to design a motivating job. Thinking about motivation is often restricted to monetary rewards but we need to look more closely at issues of meaning and commitment if you are to really understand motivation. You will pay close attention to the difference between extrinsic and intrinsic motivation to answer the question: does money motivate? The answer might surprise you! You will also look at different types of rewards and think critically about the role of punishment at work. Be prepared to challenge your thinking about traditional rewards – especially money – the most effective motivators are often invisible! ...
Reading
4 videos (Total 21 min), 4 readings, 2 quizzes
Video4 videos
What motivates your people?7m
How to motivate your people?6m
Designing a motivating job5m
Reading4 readings
Explore motivation 120m
Explore motivation 230m
Explore design for motivations
Practice task30m
Quiz2 practice exercises
Recall: Motivating people30m
Week 3 graded quizs
Week
4
Hours to complete
4 hours to complete

Conflict and Emotion: Good or Bad?

Welcome to Week 4 of the Know your people course. This week you will explore conflict and emotions in organisations. Most of us think of conflict as inherently negative – something that we should avoid at work. But is harmony always better than friction? Is there a time when rocking the boat is a good idea? In an effort to answer these questions, you will learn about different types of conflict and their impact on the way people interact and think. You will pay close attention to the downside of conflict in organisations but you will also explore how you, as a leader, can think about conflict as a way to avoid stagnation and ‘groupthink’ – and even help employees innovate. You will also look into the role of emotions at work. Conflict and emotion often go hand-in-hand but emotions play a much greater role in our working life than you might think. Its not just about how you feel either; emotions can have a powerful influence on the way you think....
Reading
4 videos (Total 15 min), 4 readings, 2 quizzes
Video4 videos
Conflict3m
Conflict process4m
Emotions5m
Reading4 readings
Explore conflict10m
Explore the conflict process45m
Explore emotions30m
Week 4 graded peer review5m
Quiz1 practice exercise
Recall: Conflict and emotion10m

Instructor

Avatar

Rebecca Mitchell

Professor of Management
Department of Management

About Macquarie University

Macquarie is a hub of inspired and unconstrained thinking. Macquarie was founded with a unique purpose: to bring minds together unhindered by tradition. Created to challenge the education establishment, Macquarie has a rich track record of innovation. Macquarie actively shapes the complex issues that define the future of humanity....

About the Leading: Human Resource Management and Leadership Specialization

In this specialisation you will strengthen your capability to effectively lead your people and organisation in an increasingly competitive and complex work environment. Through four themed courses, you will learn how to motivate by creating meaning at work and to harness the power of conflict, diversity and teamwork to innovate and increase productivity. You will strengthen your leadership skills and your capacity to adapt and align your organisation. Learning from psychology, sociology and organisation science will help you inspire, influence and drive change across your organisation so that you can position yourself and your organisation to taking full advantage of emerging opportunities. This involves learning how to: Apply key principles of organisational leadership to develop and evaluate strategies for attracting, motivating and resourcing talent; Take a strategic perspective in designing and aligning competitive, sustainable organisations; Meeting the challenge of interruptive complexities through agile shifts between different leadership styles; Creating vision and meaning to drive change and influence....
Leading: Human Resource Management and Leadership

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.