Coursera
Catalog
  • Browse
  • Search
  • For Enterprise
  • Log In
  • Sign Up

International Leadership and Organizational Behavior

OverviewSyllabusFAQsCreatorsRatings and Reviews

HomeBusinessLeadership and Management

International Leadership and Organizational Behavior

Università Bocconi

About this course: Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context. In this course – together with a team of Bocconi expert faculty and Bocconi alumni – we’ll explore the theory and practice of international and intercultural leadership and organizational behavior. Social science research has revealed systematic ways in which our behavior differs across cultural contexts – enabling us to more effectively work across borders. Insights from psychology, neuroscience, sociology and anthropology, from communication studies and from management scholarship allow us to understand what shapes individual and group decision making, what enhances or weakens team performance, and how we can build and use our social networks. And the shared practical experience of international leaders allows us to identify concrete steps to enhancing intercultural leadership competence, and to be cognizant of common leadership challenges. Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life? If you really want to learn how organizations behave and take decisions and at the same time develop leadership skills, then this is the course for you. We are looking forward to welcoming you and supporting you on this journey of learning and discovery. COURSE SYLLABUS Week 1 - Leadership Acumen. International perspective on leadership, common traps & challenges, and opportunities of intercultural leadership. Week 2 - Navigating Culture. Impact of cultural differences on organizations, decoding culture, culture classifications and stereotyping, developing intercultural intelligence. Week 3 - Communication. Communication and its impact on leadership identity and relationships, managing communication to improve decision making, steps for developing your intercultural communication skills. Week 4 - Motivation. Views on individual motivation, cultural differences in motivation, developing motivation and commitment in teams. Week 5 - Networking. Patterns of interpersonal relationships in/across organizations, strategically developing social networks and social capital, norms for networking across cultures. Week 6 - Conflict. Effective / defective conflict management approaches, dealing with ethical dilemmas. Thanks to the participation of our alumni and of the Bocconi Alumni Association, participants will have practical insights on international leadership. RECOMMENDED BACKGROUND All are welcome! Some prior exposure to basic issues of organizational behavior (communication, decision making, motivation, etc.) is useful, but not required.


Created by:  Università Bocconi
Università Bocconi

  • Franz Wohlgezogen

    Taught by:  Franz Wohlgezogen, Assistant Professor

    Department of Management and Technology
Language
English
How To PassPass all graded assignments to complete the course.
User Ratings
4.7 stars
Average User Rating 4.7See what learners said
Syllabus
WEEK 1
LEADERSHIP ACUMEN
In the first module we outline the basics of leadership and leadership development with an international mindset, exploring common traps & challenges, and opportunities of intercultural leadership.
6 videos, 4 readings
  1. Video: Introduction to the Course
  2. Reading: Grading Policy
  3. Reading: Surviving the Course
  4. Discussion Prompt: Ready, steady, go!
  5. Video: 1. Introduction - Three Principles of Leadership
  6. Video: 2. FOCUS ON RESEARCH - Leadership from an International OB Perspective
  7. Video: 3. FOCUS ON PRACTICE - Leadership Challenges
  8. Discussion Prompt: How do leaders react to mistakes?
  9. Video: 4. FOCUS ON PRACTICE - Leadership Opportunities
  10. Video: 5. Wrap Up
  11. Discussion Prompt: Leadership Development Exercise #1
  12. Reading: SLIDES WEEK 1
  13. Reading: Links and Readings
Graded: Quiz 1
WEEK 2
NAVIGATING CULTURE
In this second module we talk about the impact of culture and cultural differences on organizations, different perspectives on analyzing and decoding culture, and how to develop intercultural intelligence.
5 videos, 2 readings
  1. Video: 1. Introduction - Navigating Cultures
  2. Video: 2. FOCUS ON RESEARCH - Implicit Theories of Culture in Our Heads
  3. Video: 3. CASE DISCUSSION - Decoding Cultures
  4. Video: 4. FOCUS ON PRACTICE - Cultural Intelligence
  5. Video: 5. Wrap Up
  6. Discussion Prompt: Leadership Development Exercise #2
  7. Reading: SLIDES WEEK 2
  8. Reading: Links and Readings
Graded: Quiz 2
WEEK 3
COMMUNICATING EFFECTIVELY
Almost everything international leaders do, they do through communication. In an international context, they often encounter communication barriers when they interact with followers, peers, and partners from other cultures. We talk about how to encourage open, respectful, and productive conversations for improving collaboration and collective decision-making. We will also closely examine the role of communication for leaders' identity and their relationships with others. Bocconi alumni who have accumulated many years of international experience share with us what they have learned about intercultural communication and how to develop your communication skills.
7 videos, 2 readings
  1. Video: 1. Introduction - Communication
  2. Video: 2. Enabling Decision Making
  3. Video: 3. Identity & Relationships - Part 1
  4. Video: 4. Identity & Relationships - Part 2
  5. Video: 5. FOCUS ON RESEARCH - Becoming a More Effective Communicator
  6. Video: 6. INTEGRATIVE CASE - Communicating Effectively
  7. Video: 7. Wrap Up
  8. Discussion Prompt: Cultural clashes: when communication gets hard
  9. Discussion Prompt: Leadership Development Exercise #3
  10. Reading: SLIDES WEEK 3
  11. Reading: Links and Readings
Graded: Quiz 3
WEEK 4
MOTIVATING FOLLOWERS
International leaders need to spur and channel the energy, talents, and commitment of their followers. To foster motivation leaders need to recognize people's diverse needs and motives, cultural foundations of motivation, and social mechanisms that determine motivation in teams. We emphasize that there is no “magic bullet” for motivation that works reliably and universally, we discuss motivation theories and frameworks that can greatly enhance international leaders’ ability to adapt their motivation efforts in intercultural contexts - both for individuals and for teams.
8 videos, 2 readings
  1. Video: 1. Introduction to Motivating Followers
  2. Video: 2. Content Theories
  3. Video: 3. Process Theories - Part 1: Learned Needs Theory
  4. Video: 4. Process Theories - Part 2: Expectancy Theory
  5. Video: 5. CASE DISCUSSION - Applying Motivation Theories
  6. Video: 6. Introduction to Team Motivation
  7. Video: 7. FOCUS ON RESEARCH - How Sports Coaches Motivate Their Teams
  8. Discussion Prompt: Have you seen the movie "We Are Marshall"?
  9. Video: 8. Wrap Up
  10. Discussion Prompt: Leadership Development Exercise #4
  11. Reading: SLIDES WEEK 4
  12. Reading: Links and Readings
Graded: Quiz 4
WEEK 5
BUILDING PROFESSIONAL NETWORKS
Throughout the course we emphasize leaders’ interdependent relationships with followers, and the importance of managing those relationships. Here we broaden our view to consider the network of relationships. We work towards a solid understanding of how social networks evolve, how they constrain and enable cognition and behavior, and which relational norms international leaders want to consider as they actively network across cultural boundaries. Bocconi alumni will share their recommendations for effective networking.
5 videos, 2 readings
  1. Video: 1. Introduction to Social Networks
  2. Video: 2. Impact of Social Networks on Organizations and Groups
  3. Video: 3. FOCUS ON RESEARCH - How Networks Evolve
  4. Video: 4. INTEGRATIVE CASE - Strategic Approaches
  5. Video: 5. FOCUS ON PRACTICE & Wrap Up
  6. Discussion Prompt: Leadership Development Exercise #5
  7. Reading: SLIDES WEEK 5
  8. Reading: Links and Readings
Graded: Quiz 5
WEEK 6
MANAGING CONFLICTS
Conflicts are a normal occurrence in any organization, and can be productive and beneficial when managed effectively. In this last module we talk about conflicts styles, and focus on distributive and procedural justice concerns across a variety of cultural settings. Bocconi alumni share their approaches to identifying and working through important conflicts in a multicultural context. We also discuss how to handle ethical dilemmas – often the most challenging conflicts international leaders have to handle.
8 videos, 3 readings
  1. Video: 1. Introduction to Conflict Management
  2. Video: 2. Distributive Justice
  3. Video: 3. Procedural Justice
  4. Video: 4. FOCUS ON PRACTICE - Healthy Conflict Culture
  5. Video: 5. Ethical Dilemmas
  6. Video: 6. FOCUS ON RESEARCH - Responsible Leadership
  7. Video: 7. Wrap Up
  8. Discussion Prompt: Leadership Development Exercise #6
  9. Reading: SLIDES WEEK 6
  10. Reading: Links and Readings
  11. Video: Outro to the Course
  12. Reading: Acknowledgements
Graded: Quiz 6

FAQs
How It Works
Coursework
Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers
Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates
Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators
Università Bocconi
Our ambition is to develop students' potential and foster knowledge in Business, Economics and Law through innovative learning and research activities in a multicultural environment. Bocconi is a community that constantly innovates teaching and learning technologies and that strongly believes in the power of life-long learning and networking. Now available online.
Ratings and Reviews
Rated 4.7 out of 5 of 493 ratings
Mikolaj Rappé-Niemirski

Very interesting approach to the subject- I really liked the discussions with professionals, who shared their practical approach to management and leadership.

AT

Very interesting topics, excellent and effective learning method. Suggested for those who want to work internationally.

Florian Martin

One of the best I've seen, even compared to physical trainings. Great job!

Obayemi Banigbe

I like the unconventional style of teaching, it makes the course much easier to grasp. Great Work!



You May Also Like
University of Michigan
Managing Talent
1 course
University of Michigan
Managing Talent
View course
University of California, Davis
Coaching Practices
1 course
University of California, Davis
Coaching Practices
View course
University of California, Davis
Setting Expectations & Assessing Performance Issues
1 course
University of California, Davis
Setting Expectations & Assessing Performance Issues
View course
HEC Paris
Leading Organizations
1 course
HEC Paris
Leading Organizations
View course
Northwestern University
Leadership Through Social Influence
1 course
Northwestern University
Leadership Through Social Influence
View course
Coursera
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
© 2018 Coursera Inc. All rights reserved.
Download on the App StoreGet it on Google Play
  • Coursera
  • About
  • Leadership
  • Careers
  • Catalog
  • Certificates
  • Degrees
  • For Business
  • For Government
  • Community
  • Partners
  • Mentors
  • Translators
  • Developers
  • Beta Testers
  • Connect
  • Blog
  • Facebook
  • LinkedIn
  • Twitter
  • Google+
  • Tech Blog
  • More
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Press
  • Contact
  • Directory
  • Affiliates