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Learner Reviews & Feedback for International Leadership and Organizational Behavior by Università Bocconi

4.8
stars
3,158 ratings

About the Course

Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context. In this course – together with a team of Bocconi expert faculty and Bocconi alumni – we’ll explore the theory and practice of international and intercultural leadership and organizational behavior. Social science research has revealed systematic ways in which our behavior differs across cultural contexts – enabling us to more effectively work across borders. Insights from psychology, neuroscience, sociology and anthropology, from communication studies and from management scholarship allow us to understand what shapes individual and group decision making, what enhances or weakens team performance, and how we can build and use our social networks. And the shared practical experience of international leaders allows us to identify concrete steps to enhancing intercultural leadership competence, and to be cognizant of common leadership challenges. Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life? If you really want to learn how organizations behave and take decisions and at the same time develop leadership skills, then this is the course for you. We are looking forward to welcoming you and supporting you on this journey of learning and discovery. COURSE SYLLABUS Week 1 - Leadership Acumen. International perspective on leadership, common traps & challenges, and opportunities of intercultural leadership. Week 2 - Navigating Culture. Impact of cultural differences on organizations, decoding culture, culture classifications and stereotyping, developing intercultural intelligence. Week 3 - Communication. Communication and its impact on leadership identity and relationships, managing communication to improve decision making, steps for developing your intercultural communication skills. Week 4 - Motivation. Views on individual motivation, cultural differences in motivation, developing motivation and commitment in teams. Week 5 - Networking. Patterns of interpersonal relationships in/across organizations, strategically developing social networks and social capital, norms for networking across cultures. Week 6 - Conflict. Effective / defective conflict management approaches, dealing with ethical dilemmas. Thanks to the participation of our alumni and of the Bocconi Alumni Association, participants will have practical insights on international leadership. RECOMMENDED BACKGROUND All are welcome! Some prior exposure to basic issues of organizational behavior (communication, decision making, motivation, etc.) is useful, but not required....

Top reviews

JJ

Aug 2, 2022

The instructor was very helpful and elaborate and now I feel more empowered and knowledgeable about leadership. I can't wait to apply all that I've learned real soon. Kudos to the team! -Julia Jimenea

AY

Jan 6, 2017

I completed this course while working abroad and I loved it. The course helped be to have a better understanding and respect for different cultures in life and in the work environment.

Thank You!

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76 - 100 of 865 Reviews for International Leadership and Organizational Behavior

By Jess M

Feb 3, 2024

Great speaker all around, and very easy-to-understand explanations. The leaders interviewed, and employees involved in case studies, were all knowledgeable and listening to them was easy and satisfactory. The set up of this course is also very user-friendly, and i love the supporting articles and videos they share at the end of each module. Well done, onto my next course!

By Massimo C

Sep 23, 2019

I really appreciated the course. Lessons are study material are of very good quality. I saved them and I am sure I will go thrugh them again and again. After a couple of weeks I already started to pay attention to details in my behavior with international contacts that I was not considering before. I liked the focus on netwrok a low as well as the conflic resolution week.

By Pawana S

Apr 18, 2020

The course is quite helpful in todays context of globalization where you have to interact with cross cultural behaviors and work values it gives good insight with case studies ,However it would be more helpful if there is live examples of role play not just descriptive but also like in real term as an example to relative directly.

By Kailash C Y .

Nov 19, 2021

It has been a Great learning session. I am thankful to all the Faculties ; Guest Faculties from core of my heart & un-parallel thanks to Prof. Mr. Franz Wohlgezogen for his unique teaching technique ; style; I liked much & the Course he designed ; articulated & taught perfectly.

Finally ultimate & many many thanks to Bocconi ...

Regards

Kailash Chand Yadav

L&T (India)

By Venkatesh

Jun 20, 2017

Really loved the course and learnt a lot. Thanks to Assistant Professor Franz Wohlgezogen for giving this MOOC a wonderful structure. Thanks to Università Bocconi and all the others who contributed in making the last 6 weeks very engaging and interesting. Hope to be an alumni of this prestigious institute one day and share my learning with the future generations :)

By ESMERALDA M F C

Jun 28, 2020

It´s been really interesting and easy to follow. I have enjoyed all the readings videos and I have got quite a lot of information to be read and followed from now on. The topics are very well explained and presented so that even a person out of the business world can fully understand it all. A very good approach, a good practice for what they preach :) Grazie!

By LF E

May 12, 2020

This course gives you a theoretical understanding of leadership in transcultural teams or followers. It helps you understand the importance of motivation, engagement, networks and conflict resolution strategies a leader should work on when dealing with a transcultural teams. I really enjoyed it! thank you so much for giving us access to such amazing material.

By tzenh.nana

Oct 16, 2016

it wat the first course i manage to complete and i'm very exitied about that! Nevertheless i found this course very helpful and even though my current job has nothing to do with leadership or something intercultural i was actually pleased to learn all this and i will definitely start to use them when i finally work on this field-which i would like to do.

By Anne C

Sep 7, 2016

Professor Franz Wohlgezogen delivers this course with excellence and precision, as well as making it interesting and interactive. He is an engaging and charismatic teacher and seems to be able to cater to several learning styles. The content, delivery and layout of materials is such that the student is well supported through to success.

I highly recommend.

By Filippo C

Jun 4, 2020

A very complete overview of the main pillars of International Leadership. The participation of many Bocconi alumni was really effective in order to exemplify how these concepts are applicable in the everyday life of an international leader or of a manager in a multicultural organization. Last but not least, a very kind and effective professor and host.

By TANMAYA K M

Feb 7, 2023

Dear Sir/Ma'am, Its an excellent course to pursue. I would like to recommend everyone to undergo the course. As a learner I am so indebted to the faculty of University of Bocconi and Coursera. I will be more happy if coursera recommend me few more good courses in future on administration and management from world class universities. with warm regards

By Pawan A

Mar 5, 2018

It is a nice introductory course. It provides insight to many leadership qualities. It also provides exposure to many common challenges and solutions to the scenarios in international arena. There are links to many resources for further exploring the leadership qualities which provide additional information. Overall it is a money well spent course.

By Bill T

Mar 20, 2021

A well designed/delivered program which provides a good foundation for future learning in the field. The sessions were professional, informative and engaging with nice balance of video/reading and reinforcing activities. Quizzes reflected the material and were sufficiently challenging - though not overly. Enjoyed the learning experience - thanks!

By Shivani S

Jul 17, 2021

I was excited to learn about the qualities a leader must possess, ways of effective communication, how to tackle the cultural conflicts within the organization and how organizational culture influences leaders’ responsibilities and methods. I am grateful to the faculty members and this course has definitely polished my skills as a professional.

By Angela / K

Jan 24, 2021

Very interesting course with a perspective that is new to me in my non-traditional organizational background. I took this course in the midst of alot of chaos in my life and on the virge of a 2nd lockdown. It made me realize how the level of distractions impact decision maiking too. I now have a reading list with updated editions to complete.

By Đina V

Apr 3, 2020

This course is my first window to how the corporate culture and international leadership really work, as I come from a Technical/Natural sciences background. You can gain a lot of insight into Leadership (especially on an international level), Principles of managing people, Working in a multicultural setting, and much more. Strongly recommend.

By Makis I

May 7, 2020

Very good course. Instructor is very effective, very clear and show great and contagious interest on the material; interactive sessions with market practitioners well designed and delivered for max understanding. I recommend it to anyone that needs an intro to multicultural leadership but especially to young professionals with "big dreams".

By Souad A E

Feb 11, 2023

** لقد أستفدت كثيرآ من هذه االدورة .. توسعت مداركي وأطلعت على محاور ونقاط جديدة ومصطلحات في مجال القيادة

* القادة المميزون والمؤثرين .

* التحفيز .

* الفريق الجماعي .

* الثقافات المتنوعة .

* إدارة النزاعات .

* إدارة الصراع .

* مهارات التواصل الفعال .

* تكوين شبكة التواصل الإجتماعي .

* نظريات مهمة .

* السلوك الإيجابي والسلوك السلبي .

* ضبط النفس .

By Lali N

Jan 30, 2023

I enjoyed the course very much. I have been working with International organization for over 19 years now and have been applying some of the best practices, however without really analyzing why I am doing it or what is the feedback I am waiting for. Now things have been arranged in the shelf and it looks in order.

Thanks to the whole team.

By JeanLeeUCL

Mar 31, 2022

I highly recommend this course to who are involving in inter-cultural working context. The video is wonderful in that the content is succint, while the presentation is pleasing. Not only theories, but also insights from practitioners are included in the course. Moreover, the additional readings are rich and excellent. Thank you very much.

By Alfred L

Jun 18, 2020

This is an excellent course that helps us to understand how our leadership has a deep impact in our followers and how intercultural relation will make us to manage situation inf different ways.

I want to thank to Frantz and Bocconi for this well-structured course and all the knowledge that I completely sure I will use in my daily work life.

By Binish M

Apr 27, 2023

It is great pleasure to be part of this course. The instructor is very genius and his teaching method is so good. I have learnt many things from him and the information I have gained from him is very helping me in my current job position. I wish I would meet him and tell him that he is best TEACHER.

May God bless him with more knowledge.

By Emilia D

Jul 21, 2022

It is a fantastic course with extremely useful and stimulating content. The videos are entertaining, actionable, and filled with knowledge. I really appreciate the interviews with Bocconi alumni who provided first-hand advice on how to implement theories covered in the course in real business situations. Congratulations and thank you!

By Marcos S

Nov 14, 2020

This was my first course here in Coursera plataform..and I was luck to have a first experience with Bocconi! Great course and Great University with the most talent professors and professional who support all this course (behind the scenes!)...As I said, I was lucky...Then definitely I will continue with other courses in Bocconi!

By Jorge B P

Jul 16, 2020

It was an amazing experience. Excellent course and opportunity to keep learning about leadership and organizational behavior. Great course and the Professor Wohlgezogen was clear and targeted the most important and relevant information about the topic. Thank you all professor and staff members. Regards from Tijuana, México.