Johns Hopkins University
Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
Johns Hopkins University

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

This course is part of Patient Safety Specialization

Taught in English

Some content may not be translated

Eileen Kasda

Instructor: Eileen Kasda

8,658 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.8

(414 reviews)

8 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Review essential elements of a safety culture.

  • Describe how healthcare organizations identify and mitigate safety hazards.

  • Identify how patients and family members contribute to developing a safety culture.

  • Identify strategies for improving communication and teamwork .

Details to know

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Assessments

4 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.8

(414 reviews)

8 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Patient Safety Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
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There are 4 modules in this course

In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.

What's included

6 videos2 readings1 quiz

The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.

What's included

6 videos4 readings1 quiz

Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.

What's included

12 videos2 readings1 quiz1 discussion prompt

Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.

What's included

8 videos3 readings1 quiz

Instructor

Instructor ratings
4.8 (74 ratings)
Eileen Kasda
Johns Hopkins University
1 Course8,658 learners

Offered by

Recommended if you're interested in Healthcare Management

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4.8

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