The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Alternative to Interviews: tests and assessment centres
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Skills You'll Learn
Decision-Making, Leadership, Management, Performance Management
Reviews
4.7 (3,716 ratings)
- 5 stars73.17%
- 4 stars21.34%
- 3 stars4.03%
- 2 stars0.75%
- 1 star0.69%
OA
Jul 23, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
EP
Jul 22, 2020
This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.
From the lesson
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
Taught By
Dr Chris Dewberry
Lecturer and Course Director - University of London International Programmes