About this Course
4.7
2,293 ratings
653 reviews
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 14 hours to complete

Suggested: 3-4 hours/week...
Available languages

English

Subtitles: English, French, Slovak, Japanese, Persian...

Skills you will gain

ProfessionalEmail WritingCommunicationWriting
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 14 hours to complete

Suggested: 3-4 hours/week...
Available languages

English

Subtitles: English, French, Slovak, Japanese, Persian...

Syllabus - What you will learn from this course

Week
1
Hours to complete
3 hours to complete

Get to Know Basic Email Writing Structures

1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization....
Reading
5 videos (Total 24 min), 4 readings, 4 quizzes
Video5 videos
DOs and DON'Ts in Professional Email7m
Organization, Style & Editing Basics6m
Common Errors in Punctuation5m
Common Errors in Capitalization2m
Reading4 readings
Consent Form10m
Write a Practice Email10m
Additional Resources10m
Get More from The Georgia Tech Language Institute10m
Quiz3 practice exercises
Check Your Knowledge6m
Check Your Knowledge2m
Check Your Knowledge2m
Week
2
Hours to complete
3 hours to complete

Let's Start Writing

1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text....
Reading
2 videos (Total 13 min), 1 reading, 3 quizzes
Video2 videos
Write Well-organized Email Text6m
Reading1 reading
Additional Resources10m
Quiz2 practice exercises
Check Your Knowledge6m
Check Your Knowledge6m
Week
3
Hours to complete
2 hours to complete

Introduction and Announcement Emails

1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email....
Reading
2 videos (Total 10 min), 1 reading, 3 quizzes
Video2 videos
Key Language for Writing These Types of Emails6m
Reading1 reading
Additional Resources10m
Quiz2 practice exercises
Check Your Knowledge4m
Check Your Knowledge6m
Week
4
Hours to complete
3 hours to complete

Request and Apology Emails

1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language....
Reading
2 videos (Total 12 min), 1 reading, 3 quizzes
Video2 videos
How to Write Apology Emails5m
Reading1 reading
Additional Resources20m
Quiz2 practice exercises
Check Your Knowledge6m
Check Your Knowledge6m
4.7
Career direction

48%

started a new career after completing these courses
Career Benefit

83%

got a tangible career benefit from this course
Career promotion

14%

got a pay increase or promotion

Top Reviews

By JJAug 31st 2018

I would suggest this course is the perfect place to learn about "how to write a professional email". And I appreciate and thanks Coursera team along with Georgia Tech Institute to provide this course.

By EHJul 1st 2017

The best course i passed on Coursera, badly recommended for anyone seeking for professionalism,The course really discuss very important skill we should all have and it makes difference in our life

Instructor

Avatar

Gerry Landers

Lecturer
Georgia Tech Language Institute

About Georgia Institute of Technology

The Georgia Institute of Technology is one of the nation's top research universities, distinguished by its commitment to improving the human condition through advanced science and technology. Georgia Tech's campus occupies 400 acres in the heart of the city of Atlanta, where more than 20,000 undergraduate and graduate students receive a focused, technologically based education....

About the Improve Your English Communication Skills Specialization

This Specialization helps you improve your professional communication in English for successful business interactions. Each course focuses on a particular area of communication in English: writing emails, speaking at meetings and interviews, giving presentations, and networking online. Whether you want to communicate to potential employers, employees, partners or clients, better English communication can help you achieve your language and professional goals. The Capstone course will focus especially on making those important connections to take your career or business to the next level. Make yourself more competitive by improving your English through this Specialization: Improve Your English Communication Skills....
Improve Your English Communication Skills

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.