About this Course
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100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 10 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English...
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 10 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
1 hour to complete

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
Reading
1 video (Total 5 min), 5 readings, 1 quiz
Reading5 readings
Syllabus10m
About the Discussion Forums10m
Glossary10m
Updating Your Profile10m
Social Media10m
Quiz1 practice exercise
Orientation Quiz10m
Hours to complete
3 hours to complete

Module 1: Revisiting Professional IQ Skills

...
Reading
1 video (Total 1 min), 4 readings, 3 quizzes
Reading4 readings
Introduction10m
Listening & Paraphrasing Quiz Prologue10m
Cognitive Biases Quiz Prologue10m
Cognitive Biases Quiz Epilogue10m
Quiz2 practice exercises
Listening & Paraphrasing Quiz12m
Cognitive Biases Quiz12m
Week
2
Hours to complete
2 hours to complete

Module 2: Personal Development Plans

...
Reading
1 video (Total 1 min), 2 readings, 1 quiz
Reading2 readings
Personal Development Plans10m
Epilogue: Personal Development Plans10m
Week
3
Hours to complete
2 hours to complete

Module 3: Flexing Your Decision-Making Muscle

...
Reading
1 video (Total 2 min), 2 readings, 1 quiz
Reading2 readings
Flexing Your Decision-Making Muscle10m
Epilogue: Decision Making Framework10m
Week
4
Hours to complete
4 hours to complete

Module 4: It's What You Say AND How You Say It

...
Reading
2 videos (Total 4 min), 3 readings, 2 quizzes
Video2 videos
Finalizing Your Showcase: Consolidating the PLC1m
Reading3 readings
It's What You Say AND How You Say It10m
Epilogue: Personal Scripts10m
Review Your PLC10m
Quiz1 practice exercise
End of Course Survey52m

Instructor

Avatar

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

About University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

About the Professional IQ: Preventing and Solving Problems at Work Specialization

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.