About this Course
As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do you like? Consider fresh strawberries. In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. Moreover, all of these functions, activities, transactions, and people are connected as an integral chain, through which physical products like strawberries themselves and virtual elements such as information and communication flow back and forth constantly. By grouping related functions or activities, we have a supply chain, comprised of four primary functions such as supplier, manufacturer, distributor, and finally consumer. A supply chain is essentially a value chain. For the society or economy as a whole, the goal is to maximize value, i.e., to create satisfactory value without spending too much. In order to create the maximum value for the strawberry supply chain, every participant in the chain must carry out its function efficiently. In addition, all of the members must coordinate with each other effectively in order to ensure value maximization. We have to face the same issues for almost all the products and services we take for granted in our everyday life, e.g., cars, hamburgers, haircuts, surgeries, movies, banks, restaurants, and you name it! In this course, we want to understand fundamental principles of value creation for the consumers or the market. We try to answer questions like how the product or service is made, how the value-creating activities or functions are coordinated, who should play what leadership roles in realizing all these, and so on. As our course title hints, we approach all of these issues from a learning perspective, which is dynamic in nature and emphasizes long-term capability building rather than short-term symptomatic problem solving.
Globe

100% online courses

Start instantly and learn at your own schedule.
Clock

Approx. 17 hours to complete

Suggested: 14 hours of videos and quizzes
Comment Dots

English

Subtitles: English

Skills you will gain

Supply ChainSupply Chain ManagementSupply Chain Risk ManagementInventory
Globe

100% online courses

Start instantly and learn at your own schedule.
Clock

Approx. 17 hours to complete

Suggested: 14 hours of videos and quizzes
Comment Dots

English

Subtitles: English

Syllabus - What you will learn from this course

1

Section
Clock
1 hour to complete

Re-opening Introduction

In this chapter, Professor Bowon Kim briefly introduces students to this course. It is about philosophical and moral foundation of a supply chain management....
Reading
5 videos (Total 69 min)
Video5 videos
Foundation of SCM Implementation Part 29m
Learning from History,i.e., Experience Part 19m
Learning from History,i.e., Experience Part 217m
Learning from History,i.e., Experience Part 312m

2

Section
Clock
2 hours to complete

Introduction to Value, Value Creation, and Supply Chain Management

In this chapter, we will learn what a supply chain is, what supply chain management is all about, and why it is important to grasp the fundamentals of supply chain management in creating real value for the customers....
Reading
6 videos (Total 76 min), 1 reading, 1 quiz
Video6 videos
Value Creation Hierarchy19m
What is Value Chain22m
Focal Company in Supply Chain Management7m
Value Life Cycle Part 114m
Value Life Cycle Part 25m
Reading1 readings
Syllabus10m
Quiz1 practice exercises
Introduction to Value, Value Creation, and Supply Chain Management16m

3

Section
Clock
2 hours to complete

Management Capability

Effective SCM requires the firm to have strong operations capabilities. One can group various operations capabilities into three representative capabilities: Controllability, flexibility, and integrating capability. In order to be competitive in the market, the firm must retain high levels of these capabilities. In this chapter, we will discuss what the management capabilities are and the relationship among these capabilities....
Reading
9 videos (Total 104 min), 1 quiz
Video9 videos
Controllability versus Flexibility Part 15m
Controllability versus Flexibility Part 26m
Tradeoff between Capabilities Part 111m
Tradeoff between Capabilities Part 28m
Integrating Capability11m
Dynamic Changes of Capability17m
Chain of Capability17m
Incremental versus Radical Improvement16m
Quiz1 practice exercises
Management Capabilities16m

4

Section
Clock
2 hours to complete

Learning Perspective

Learning is an essential part of any creative activity. In this chapter, we will learn what the learning capability is and its dynamics in supply chain management. We will also look into the learning propensity model and how the learning processes influence the performance of a supply chain system....
Reading
9 videos (Total 87 min), 1 quiz
Video9 videos
Learning Capability - Dynamic Perspective10m
Learning Capability - An Example I5m
Learning Capability - An Example II6m
Learning Capability - An Example III12m
Cause-and-Effect Analysis7m
Single-loop and Double-loop Learning12m
Learning Dynamics - Learning Propensity Model10m
Learning Organization for SCM13m
Quiz1 practice exercises
Learning Perspective16m

5

Section
Clock
2 hours to complete

Quality Management

Quality is one of the most important factors that determine the utility. That is, the higher the quality, the larger the utility experienced by the customer. But, quality is not a one-dimensional concept. In fact, it is a highly complex, multi-layered one. In this chapter, we will explore this complex concept, 'Quality'. We will learn dimensions of quality, total quality management (TQM), quality dynamics and statistical process control (SPC) in detail....
Reading
9 videos (Total 97 min), 1 quiz
Video9 videos
Quality - Order Winning versus Qualifying6m
Quality Costs - Quality Failure8m
Total Quality Management10m
Quality Improvement Dynamics - Quality is Free?17m
Quality Dynamics - "Quality-Learning"9m
Quality - Statistical Process Control Part 17m
Quality - Statistical Process Control Part 212m
Quality - Process Capability5m
Quiz1 practice exercises
Quality Management16m

6

Section
Clock
2 hours to complete

New Product Innovation

New product innovation is the key to firm's success. In order to sustain successful business, the firm must design and manage its new product process effectively and efficiently. In this chapter, we will learn new product innovation and new product development process. Especially, we will look into and compare two approaches, traditional approach and cross-functional approach....
Reading
6 videos (Total 78 min), 1 quiz
Video6 videos
NPD Process - Two Approaches Part 114m
NPD Process - Two Approaches Part 222m
Cost-Benefit Analysis8m
Important Role of CFT Approach9m
Three Stages of Change13m
Quiz1 practice exercises
New Product Innovation16m

7

Section
Clock
2 hours to complete

Supply Chain Strategy I: Structural and Infrastructural Dimensions

In order to optimize the supply chain performance, the firm must design its supply chain effectively. In this chapter, we will talk about how to design the effective supply chain and look into the designing factors of supply chain management in detail....
Reading
7 videos (Total 105 min), 1 quiz
Video7 videos
Designing Factors - Structural Dimension Part 119m
Designing Factors - Structural Dimension Part 218m
Designing Factors - Infrastructural Dimension16m
Sustainable SC Coordination7m
SCM Process Strategy12m
To Minimize the Mismatch between Supply and Demand14m
Quiz1 practice exercises
Supply Chain Strategy I: Structural and Infrastructural Dimensions16m

8

Section
Clock
2 hours to complete

Supply Chain Strategy II: Coordination for Value Creation

Coordination is the key dimension of infrastructure in supply chain management. In this chapter, we will talk about what supply chain coordination is and why it is important. And we will learn vendor-managed inventory (VMI) and postponement in detail....
Reading
4 videos (Total 78 min), 1 quiz
Video4 videos
Bullwhip Effect and Information Quality15m
Vendor-Managed Inventory (VMI)26m
Postponement22m
Quiz1 practice exercises
Supply Chain Strategy II: Coordination for Value Creation16m

9

Section
Clock
2 hours to complete

Supply Chain Globalization and Sustainability

Why is the effective SCM important for the firm to gain competitive advantage in the global market? In this chapter, we will consider crucial issues related to the question and deal with global supply chain management and value chain sustainability. ...
Reading
5 videos (Total 84 min), 1 quiz
Video5 videos
Global Supply Chain Management Part 217m
Value Chain Sustainability27m
Effective Decision Making for Global, Sustainable SCM15m
Managerial Insights8m
Quiz1 practice exercises
Supply Chain Globalization and Sustainability16m

10

Section
Clock
1 hour to complete

Final Exam

The final exam is based on the concepts and theories we have learned in this course. It includes 30 multiple choice questions....
Reading
1 quiz
Quiz1 practice exercises
Final Exam0m
4.6
Direction Signs

60%

started a new career after completing these courses
Briefcase

83%

got a tangible career benefit from this course
Money

17%

got a pay increase or promotion

Top Reviews

By MPApr 4th 2017

Thank you for giving me excellent information on supply chain management.It is very helpful course for me. Thank you Korea advanced institute of science and technology and coursera.

By SSAug 1st 2016

I was really an honor to have certification under KAIST and professor Bowon Kim, it was really a great experience to have this certification under your guidance. Thank you.

Instructor

Avatar

Bowon Kim

Professor

About Korea Advanced Institute of Science and Technology

The Korea Advanced Institute of Science and Technology (KAIST) was established in 1971 by the Korean government as the nation’s first research-intensive graduate school for science, engineering and technology. It has now grown into one of the world’s best universities, delivering top notch education and research programs for undergraduate and graduate students. KAIST encourages interdisciplinary and convergent research across a wide spectrum of disciplines, as well as strong collaborations with industry and global institutions....

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • If you pay for this course, you will have access to all of the features and content you need to earn a Course Certificate. If you complete the course successfully, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. Note that the Course Certificate does not represent official academic credit from the partner institution offering the course.

  • Yes! Coursera provides financial aid to learners who would like to complete a course but cannot afford the course fee. To apply for aid, select "Learn more and apply" in the Financial Aid section below the "Enroll" button. You'll be prompted to complete a simple application; no other paperwork is required.

More questions? Visit the Learner Help Center