About this Course
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 15 hours to complete

Suggested: 5 weeks, 4-8 hours per week...
Available languages

English

Subtitles: English...
Specialization
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Beginner Level

Beginner Level

Hours to complete

Approx. 15 hours to complete

Suggested: 5 weeks, 4-8 hours per week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
4 hours to complete

Lesson 1: Introduction and Qualitative Research Overview

...
Reading
3 videos (Total 18 min), 5 readings, 4 quizzes
Video3 videos
1.2 Overview of Qualitative Research5m
1.3 User Needs Assessment Mini-Project4m
Reading5 readings
Welcome Announcement10m
Course Syllabus10m
Help Us Learn More About You!10m
Mini-Project Assignment Handout10m
Stop! Did you score a 70% on your first peer assessment?10m
Quiz3 practice exercises
User Needs Assessment and Qualitative Research20m
Learn to Grade: Decide on a Mini-Project2m
Peer Review 1 Self-Check1m
Week
2
Hours to complete
3 hours to complete

Lesson 2: Interview Protocols

...
Reading
3 videos (Total 20 min), 2 readings, 4 quizzes
Video3 videos
2.2 Components of an Interview Protocol7m
2.3 Good Practices for Interview Protocols10m
Reading2 readings
Resource: Interview Protocol Template10m
Interview Protocol Assignment Handout10m
Quiz3 practice exercises
Interview Protocolsm
Learn to Grade: Write an Interview Protocol2m
Peer Review 2 Self-Checkm
Week
3
Hours to complete
3 hours to complete

Lesson 3: Interviews, Observation, and Data Extraction

...
Reading
5 videos (Total 40 min), 2 readings, 3 quizzes
Video5 videos
3.2 Tips for Interviewing9m
3.3 Observing Users6m
Sample Think-Aloud Protocol3m
3.4 Extracting Data from Interview5m
Reading2 readings
A Quick Note on the Upcoming Lecture10m
Interview and Data Extraction Assignment Handout10m
Quiz2 practice exercises
Interviewing Tips20m
Peer Review 3 Self-Check1m
Week
4
Hours to complete
3 hours to complete

Lesson 4: Affinity Walls and Analysis

...
Reading
2 videos (Total 15 min), 2 readings, 3 quizzes
Video2 videos
4.2 Affinity Walls12m
Reading2 readings
Affinity Wall Notes From the Previous Lecture10m
Affinity Wall Assignment Handout10m
Quiz2 practice exercises
Affinity Walls20m
Peer Review 4 Self-Check1m

Instructor

Avatar

Kentaro Toyama

W K Kellogg Professor of Community Information and Associate Professor of Information
School of Information

About University of Michigan

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future....

About the User Experience Research and Design Specialization

Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts.Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step....
User Experience Research and Design

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.