About this Course
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Flexible deadlines

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Beginner Level

Approx. 12 hours to complete

Suggested: 5 hours/week...

English

Subtitles: English

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 12 hours to complete

Suggested: 5 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
4 hours to complete

Module 1

In this module, we’ll begin by defining influence. You’ll weigh the pros and cons of proactivity and political ability, and find the right balance to get any job done within your organization. You’ll learn different models of power structures and dynamics, and discover the importance of flexibility, situational awareness, and agency. By the end of this module, you’ll be better able to analyze organizational structure, recognize processes within your organization that need improvement, and use your power of influence to optimize these processes....
14 videos (Total 100 min), 1 reading, 1 quiz
14 videos
What Is Power?6m
Just-World Fallacy5m
Case: Sergio de Mello11m
Themes from de Mello4m
Foundations of Social Power: French & Raven8m
What About You?2m
Situation Awareness6m
Case: Cuban Missile Crisis6m
Allison's Three Models of Power13m
Implications8m
Case: Robert Moses8m
The Sources of Moses' Power3m
Themes from Moses10m
1 reading
Module 1 Lecture Slides10m
Week
2
2 hours to complete

Module 2

In this module, you’ll examine social networks and relationships, and learn how they can help you accomplish your organizational goals. You’ll be able to differentiate between dense and disconnected networks, and weigh the benefits and costs of diversification within your networks. Then you’ll learn about both successful strategies and common pitfalls in cultivating a network, and see how authentic generosity will build reciprocity in your networks and vice versa. You’ll also explore coalitions and how alliances between parties with different perspectives can be very effective and efficient in achieving mutual goals. By the end of this module, you’ll learn effective strategies for networking, coalition-building, and leveraging, and will be able to form strong alliances and relationships both inside and outside your organization....
14 videos (Total 90 min), 1 reading
14 videos
Seating Chart Exercise3m
Resource Dependence and Social Capital3m
Network Structure15m
Applications9m
Cultivating Networks11m
Organizational Perspective5m
Common Mistakes3m
Closing Thoughts on Social Networks2m
Introduction to Coalitions4m
Types of Coalitions11m
Coalition Examples3m
Prescriptions for Coalitions8m
Case: Washington Square6m
1 reading
Module 2 Lecture Slides10m
Week
3
4 hours to complete

Module 3

This module was designed to help you develop your persuasive tactics and rhetoric to increase your influence. By discussing historical examples of classical principles of persuasion—from Aristotle to the six SUCCES factors—you’ll learn what makes ideas memorable and be able to craft effective messages of your own. You’ll assess your own strengths and weaknesses in influence tactics by taking the Leverage Inventory survey. You’ll also explore statistical analysis examining the relative effectiveness of soft, hard, and smart power strategies. By the end of this module, you’ll be able to employ a toolbox of approaches to gain power and influence, and be prepared to bring the right leveraging skills to any situation. ...
12 videos (Total 95 min), 2 readings, 1 quiz
12 videos
Introduction to Persuasion22m
Heath & Heath10m
Cialdini4m
Aristotle8m
Closing Thoughts on Persuasion3m
Assessing Influence Tactics3m
Assessment Content13m
Basic Results10m
Performance Results7m
Cluster Analysis5m
Path Forward and Prescriptions4m
2 readings
Leverage Inventory Survey10m
Module 3 Lecture Slides & Additional Reading10m
Week
4
2 hours to complete

Module 4

In this module, you’ll examine the ethical implications of persuasion and the responsibilities that come with having a powerful leveraging toolkit. By looking at examples of our own unconscious biases, you’ll gain a better understanding of where your perspective and values stand. You’ll learn how to find the right balance in making the necessary tradeoffs while exerting sustainable influence. Through exploring different hypothetical scenarios in the Hard Questions Survey, you’ll form strategies to avoid common pitfalls while leveraging influence. By the end of this module, you’ll have a deeper understanding of the ethics of persuasion and influence, and be able to make difficult decisions that are more aligned with you and your organization’s values....
11 videos (Total 72 min), 3 readings
11 videos
Introduction and Behavioral Ethics5m
Hard Questions Survey Explained15m
On Principles4m
Ethical Frameworks10m
The Psychology of Status10m
Notable Examples6m
What Can You Do About It?7m
Closing Thoughts on Status1m
Seven Habits of the Influential8m
Course Conclusion33s
3 readings
Hard Questions Survey10m
Module 4 Lecture Slides10m
Survey for those who have finished the Speicialization10m
4.8
29 ReviewsChevron Right

Top Reviews

By CSApr 7th 2018

I worked with my corporate leaders. This course helped me understand why they act the way they act, as well as helping to improve my people skill and understanding my bottomline as a professional.

By MWJan 10th 2019

This Influence course takes a different approach, and while it takes awhile to appreciate, I ended up really liking it! I won't spoil the surprises, but nevertheless, this is a course not to miss!

Instructor

Avatar

Cade Massey

Practice Professor
The Wharton School

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Achieving Personal and Professional Success Specialization

Based on four of the most popular courses taught at the Wharton School, Achieving Personal and Professional Success is designed to introduce the tools and techniques for defining and achieving success at home and at work. You'll learn how to find your passion and core values, how to apply these values to your own life, how to work well with others, how to communicate effectively, how to set goals, how to use influence to achieve these goals, and even how to say you are sorry. Through exercises, self-diagnostic surveys, quizzes, and many case studies, you'll discover how to define not only what you want, but also the best way to get it. While many business courses cover topics related to successful organizational practices, these courses provide key insights into successful personal practices, whether you are in the office or in your home. We all bring ourselves to work every day, and these courses will help you be your best self wherever you are....
Achieving Personal and Professional Success

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.