The Process of Change

Welcome to the fifth week! This module explores the importance of planning, involving stakeholders and identifying then managing relationships within organizations. We learn to develop a change agenda, identify critical success factors, and discuss the management practices required to navigate challenges that may surface. We also introduce a proven methodology for undertaking change projects and close with three student presentations that provide a uniquely different context to what is covered in the lectures.

About Coursera

Courses, Specializations, and Online Degrees taught by top instructors from the world's best universities and educational institutions.

Join a community of 40 million learners from around the world
Earn a skill-based course certificate to apply your knowledge
Gain confidence in your skills and further your career