By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
Nike Norms
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From the course by University of Pennsylvania
Optimizing Diversity on Teams
University of Pennsylvania
Course 3 of 5 in the Specialization Culture-Driven Team Building
From the lesson
Diversity Case Study
In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
Meet the Instructors
Dr. Aviva LegattAffiliated Faculty
Organizational Dynamics
Derek Newberry, Ph.D.Lecturer
Organizational Dynamics
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