>> Yeah, thank you for teaching me.

I did everything you told me, so we got the better, but

then after we analyze, we find out [CROSSTALK].

>> But did you do the forecast or not?

>> We did a forecast and we found out that they need more and more credit.

>> So they every year need more and more credit.

>> Exactly, exactly and why is that?

>> That's what's something we have to find out.

>> But did you ask your team or not?

>> Yes I did, and they came up with different reasons, but

I just didn't know which is the most relevant reason.

>> But you need to find what is the main reason,

otherwise you cannot make a decision right?

>> Can you help us again?

>> Yeah, we need to make a clear diagnose of.

Come with me we'll do a clear diagnostics of the problem.

>> Thank you.

[MUSIC]

>> Do you think it is clear that they've been delaying payment and

delaying days of collection, right?

The operational ratios have been deteriorating a little bit.

Let's see if that is the answer to their question.

Let's see if the change, if the deterioration in operational ratios is

actually the problem that this company has.

If this the reason why they need more and more credit every year.

As you remember days of collection were at the beginning 70 for collection,

and then they went up to 81.

Now for inventory they started with 102 and went up to 80 and

then days of payment went from 62 to 94.