RR
Jul 19, 2023
I learn a lot, while I interacted with customer service agent before, it was different to be on the other side. I dont know how helpfull the course is going to be in my journey but we will see.
SE
Aug 9, 2023
Great course I love and respect people and customers
Susheel Erramilli
By Carol L
•Sep 26, 2023
I recently had the opportunity to take the Introduction to Customer Service course, and I found it to be a very valuable experience. The course covered a wide range of topics, including communication skills, problem-solving, and conflict resolution. I was particularly impressed with the focus on empathy and understanding the customer's perspective. This course allowed me to strengthen the skills that I already have and the opportunity to improve on the things that I learned. Overall, I highly recommend the Introduction to Customer Service course to anyone who wants to improve their customer service skills. It is a well-designed and informative course that is taught by experienced professionals.
By Ibidun A
•Nov 16, 2023
I thoroughly enjoyed the course . Especially the simulations and quiz
By Loretta P
•Aug 3, 2023
I've found what I was looking for in Coursera, I'm so excited about the possibilities and opportunities as I complete my selected courses that will advance my career and knowledge base. . Without going into debt.
I'm so grateful, I found this program. Love it.
By Raguelle M R
•Jul 20, 2023
I learn a lot, while I interacted with customer service agent before, it was different to be on the other side. I dont know how helpfull the course is going to be in my journey but we will see.
By Susheel E
•Aug 10, 2023
Great course I love and respect people and customers
Susheel Erramilli
By Mary A S
•Nov 1, 2023
Great course to start your customer rep experience. I learnt a lot.
By padmaja k
•Sep 2, 2023
very informatrive and real case scenarios
By kaior u
•Aug 9, 2023
powerful course. Coursera is great.
By Beauty B
•Apr 10, 2024
It was an awesome experience
By Yetunde A O
•Apr 6, 2024
enjoyed it all through
By Abigail G
•Feb 25, 2024
I love the experience.
By Edikan D
•Mar 7, 2024
i enjoyed the course
By Kim B
•Apr 23, 2024
very good course
By Gbonnese V
•Jan 22, 2024
really educative
By Shonisani S L
•Mar 10, 2024
Well structured
By Mohammed S
•Sep 8, 2023
amazing course
By Amanda N L
•Mar 7, 2024
Informative
By Emerson E J T
•Aug 21, 2023
Excellent!!
By Andreina T
•Aug 15, 2023
Perfect!
By Chukwuebuka J O
•Oct 13, 2023
Awesome
By Brian A
•Feb 20, 2024
Some of the questions were word ackwardly which made answerering some what difficult because there could be two right answers but you could only pick one.
By Jasmine D
•Nov 16, 2023
great course
By CHIDINMA G N
•Jul 13, 2023
EXCELLENT
By Franklin S
•Jun 30, 2023
Peer review assignments should be removed
By Samantha R
•Sep 18, 2023
making customer service more trivial than it really is