About this Course
4.6
16 ratings
1 reviews
Specialization

Course 6 of 7 in the

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100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 12 hours to complete

Suggested: 5 hours/week...
Available languages

English

Subtitles: English...

What you will learn

  • Check

    Describe why measurement is important to quality improvement work.

  • Check

    Locate external sources of quality and safety measures and associated performance data.

  • Check

    Identify those data that are useful for monitoring and evaluating quality improvement projects.

Skills you will gain

Data AnalysisPerformance MeasurementProject Evaluation
Specialization

Course 6 of 7 in the

100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 12 hours to complete

Suggested: 5 hours/week...
Available languages

English

Subtitles: English...

Syllabus - What you will learn from this course

Week
1
Hours to complete
1 hour to complete

Performance Measurement in Patient Safety and Quality

In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field....
Reading
8 videos (Total 65 min), 1 quiz
Video8 videos
Donabedian's Model6m
Performance Measurement Domains4m
Specifying a Performance Measure and Common Data Source for Measurement10m
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8m
Names to Know and Properties of a Good Measure9m
Challenges with Performance Measurement7m
Copy of Performance Measurement in Patient Safety and Quality8m
Quiz1 practice exercise
Module 1 Quiz20m
Week
2
Hours to complete
3 hours to complete

Public Reporting of Performance Measures

In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available....
Reading
10 videos (Total 55 min), 1 quiz
Video10 videos
Evidence of Impact & Maximizing the Benefits10m
Hospital Readmissions4m
HCAHPS5m
Hospital Mortality3m
HAIs5m
Hospital Compare6m
Interview with Renee Demski5m
Exploring the Leapfrog Group4m
Exploring My NHS3m
Week
3
Hours to complete
1 hour to complete

Interpreting Data and Telling Data's Story

In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting. ...
Reading
6 videos (Total 58 min), 1 quiz
Video6 videos
Analysis Methods: Overview7m
Analysis Methods, Inferential Tools12m
Analysis Methods: Case Study12m
Visualization9m
Case Study on Visualization11m
Quiz1 practice exercise
Module 3 Quiz20m
Week
4
Hours to complete
1 hour to complete

From Data to Action and Iteration

In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects....
Reading
5 videos (Total 48 min), 1 quiz
Video5 videos
Use of Quantitative & Qualitative Data in QI Projects6m
Case Study: Improving Family Engagement in FCR7m
Using Data & Measures to Evaluate the Success of an Improvement Project12m
Case Study: Improving Medication Reconciliation on Hospital Admission15m
Quiz1 practice exercise
Module 4 Quiz20m
4.6

Top Reviews

By SSMay 23rd 2018

Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.

Instructor

Avatar

Matt Austin

Assistant Professor
Anesthesiology and Critical Care Medicine

About Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

About the Patient Safety Specialization

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.