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Types of Conflict, University of California, Irvine

4.3
457 ratings
109 reviews

About this Course

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict...

Top reviews

By FS

Sep 25, 2016

This course was fun and fits into real world experiences. I was able to use common sense along with the course material. Nalja speaks very clear and easy to follow.

By LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

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105 Reviews

By Soumya Das

Jan 29, 2019

It really helped me to understand and take appropriate action in my real life situation.

By Ingrid Wootton

Jan 20, 2019

Very good and clear content, a bit lengthy grading process.

By Mariya Koleva

Jan 13, 2019

Very systematic and informative.

By Salvador Rodríguez Estrada

Jan 03, 2019

Muy buena información y contenido del curso

By ALBERT SIBA TOUAMA GUEMOU

Dec 15, 2018

To be honest, it was amazing experience. The instructor was perfectly awesome. I love it to much and I really appreciated.

Thank you for wonderful job.

By Hamza Yormamadov

Oct 20, 2018

Great course. Would be good if more reading materials were added! Thank you!

By Lindsey Wilson

Oct 09, 2018

Great review of types of conflict faced in both office and personal environment.

By Olive Udoh

Sep 13, 2018

It was very eye opening on the subject of conflict and how best to deal with it.

By Lidia Maria Amaral de Oliveira

Sep 10, 2018

Good contents, simple, very useful!

By Willa Sumer

Sep 04, 2018

Unfortunately, this course has not been useful for me for several reasons. It was not explicit that the conflict resolution was specifically referring to workplace conflict, as opposed to conflict in general. Additionally, the information was self-explanatory and the questions had obvious answers that could have been made without reviewing the lesson. Overall, I regret signing up for this course.