About this Course
4.7
39 ratings
5 reviews
Specialization

Course 3 of 7 in the

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100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 12 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English

What you will learn

  • Check

    Describe approaches for selecting and scoping a patient safety or quality improvement project.

  • Check

    Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).

  • Check

    Create a project charter or A3 using SMART goals.

  • Check

    Explain the usage of several root cause identification tools in the course of running a project.

Skills you will gain

Project ManagementDesign ThinkingQuality Improvement
Specialization

Course 3 of 7 in the

100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 12 hours to complete

Suggested: 4 hours/week...
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
1 hour to complete

Project Selection Strategy and Tools You Can Use

In this module, you will see the process for defining, scoping, selecting and prioritizing improvement initiatives. Further, you will learn necessary team characteristics and organizational support structures....
Reading
7 videos (Total 67 min), 1 quiz
Video7 videos
The Work Must Matter8m
Scope11m
So, What Is Your Problem?10m
Key Metric8m
Goal Setting9m
Final Validation10m
Quiz1 practice exercise
Lesson 1 Quiz20m
Week
2
Hours to complete
1 hour to complete

A3 Thinking

In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes....
Reading
9 videos (Total 57 min), 1 quiz
Video9 videos
Building Your A35m
Purpose and Methodology of Identifying Waste8m
Structured Brainstorming8m
Fault Tree Analysis5m
Process Mapping5m
Value Stream Mapping (VSM)7m
Improving Physical Flow In Processes6m
Use of Cascading A3 for Systemwide Improvement3m
Quiz1 practice exercise
Lesson 2 Quiz20m
Week
3
Hours to complete
3 hours to complete

Translating Research Into Practice

This module explains the Translating Research into Practice (TRiP) model. It is a methodology to facilitate the adoption and use of evidence-based therapies. This model itself uses a collaborative knowledge translation model for wider sharing of knowledge into practice....
Reading
7 videos (Total 56 min), 1 quiz
Video7 videos
Summarizing the Evidence9m
Identifying Local Barriers6m
The Four E's6m
Lessons Learned11m
Getting the Science Right4m
CUSP As Adaptive Work11m
Week
4
Hours to complete
1 hour to complete

Design Thinking

In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test....
Reading
10 videos (Total 50 min)
Video10 videos
Learn Phase: Gaining Insight2m
Advantages of Learn and Application6m
Theory and Application of Define3m
Ideate Phase3m
Application of Brainstorming5m
Prototyping Phase3m
Test Phase6m
Iteration Phase1m
Design Thinking Wrap Up3m
4.7
5 ReviewsChevron Right

Top Reviews

By SSMay 23rd 2018

Fantastic course content. Marvellous mentors. Very grateful to both mentors and Coursera. I would recommend this course to every health at each level.

By NVJun 9th 2018

Grate learning opportunity. I have learned how to initiate A3 project and design thinking very clearly. very clear simple videos. Thank you very much

Instructor

About Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

About the Patient Safety Specialization

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.